HappyPanda
DIS Veteran
- Joined
- Jan 9, 2012
- Messages
- 1,422
I'm feeling a little frustrated!
I've spent my whole lunch hours on the phone to Disneyland Paris trying to upgrade my hotel for next month from Santa Fe to Sequoia Lodge.
When I first booked, i did so online using a deal I found on the Spanish site (I had to book it online as noone on the telephone would let me book using this offer!). I'm now trying to ring and upgrade to SQL using the current UK offer - which I've worked out will cost me about £150.00 extra.
I've spoken to two ladies in the US who point blank refused to do and would only doing it on the current Spanish offer which would cost me about another £400.00. I think spoke to one lady in the French office, but she couldn't understand what I was trying to do and quoted me a similar figure!
I'm beginning to feel like giving up, but I know a lot of people have had success at doing this sooooo.... please let me know what the trick to getting this agreed is!
DD is desperate to go swimming while we are away and as the days are going to be so long a think a swim and a chill out on the room will be very welcome - hence wanting to upgrade to a hotel with a pool!

When I first booked, i did so online using a deal I found on the Spanish site (I had to book it online as noone on the telephone would let me book using this offer!). I'm now trying to ring and upgrade to SQL using the current UK offer - which I've worked out will cost me about £150.00 extra.
I've spoken to two ladies in the US who point blank refused to do and would only doing it on the current Spanish offer which would cost me about another £400.00. I think spoke to one lady in the French office, but she couldn't understand what I was trying to do and quoted me a similar figure!

I'm beginning to feel like giving up, but I know a lot of people have had success at doing this sooooo.... please let me know what the trick to getting this agreed is!
DD is desperate to go swimming while we are away and as the days are going to be so long a think a swim and a chill out on the room will be very welcome - hence wanting to upgrade to a hotel with a pool!