Upgrades

[nurse27]

I have a quick question...we rented DVC points for AKL. This is our first time doing this and we are super excited. It will be myself, my husband, and our two year old. We booked at studio but now I'm kind of regretting now getting a one bedroom. My question is...would it be possible to pay to upgrade when we get there? Also do they ever upgrade your views when you check in using DVC? Thanks for the help!

 

[Msmithmd]

No, and no.

The only way to electively upgrade a point reservation is to use more points. So if you're a renter you would potentially be using more of the member's points if you asked for and received a 1BR. There isn't a cash difference that the desk would allow you to pay.

Doing this would put you in violation of your rental agreement and potentially subject to litigation from your member who is renting- they agreed to rent you a specific category for a given number of points. You can't go and change to something else at the last minute, even if the hotel desk tells you a different accommodation would be possible. So please, don't ask for a bigger room.

This isn't just hyperbole. If I (for example) spent my 100 points for the year renting someone a studio for five days, then found out they had gotten a one bedroom at checkin, and had borrowed all my next year's points without my consent to get that bigger room, you'd better believe there would be consequences. It's just something a renter should never do, at least without a clear, written approval from their member renting the points ahead of time.

The only way a standard gets an upgrade to Savannah is if a room goes out of service for maintenance, there is nothing left in that category, and a room in a different category is available. Or, if in a different variation of the above example, you get the front desk to use more of the member's points to change to the higher view booking.

Otherwise this never happens. With DVC (unlike a cash hotel) you get exactly what you book, nothing more or less, unless there is a maintenance type issue.

Please don't misunderstand my post. I have no reason at all to think the original question was intended to do anything nefarious with the rental. In fact, I'm really glad you asked on Disboards, rather than just trying to upgrade at the resort.

Just be aware that members have previously posted here a number of times about renters taking extra points without the owners consent, by changing reservation room size or view at resort check-in. This simply isn't a road you want to go down.

If you want the flexibility to change your reservations in the future, use this trip to consider whether your own DVC contract might be a future plan. Have a great trip!

 

[Dean]

I have a quick question...we rented DVC points for AKL. This is our first time doing this and we are super excited. It will be myself, my husband, and our two year old. We booked at studio but now I'm kind of regretting now getting a one bedroom. My question is...would it be possible to pay to upgrade when we get there? Also do they ever upgrade your views when you check in using DVC? Thanks for the help!

Contact the member you rented from and see if you can change it and pay the additional costs. As long as it's not David's, you may be able to do so.

 

[drusba]

You can, of course, contact the person from whom you are renting and see if your reservation can be changed and pay the additonal cost per point. That would depend on the member's willingness to do that and whether any 1BRs are still available.

 

[JJSWDW]

Also keep in mind that a one bedroom is roughly twice the number of points compared to a studio. This is not always apparent since they sleep the same number. ( in most cases)

 

[nurse27]

I would never take advantage of someone so thats why I asked. I just got to thinking that it would be nice to have a washer and dryer but we can live without it for a week. Thanks for the informative answers. Maybe all the studios will be out of commission and we will get a complimentary upgrade! Haha! I'm kidding!

 

[BillPA]

I would never take advantage of someone so thats why I asked. I just got to thinking that it would be nice to have a washer and dryer but we can live without it for a week. Thanks for the informative answers. Maybe all the studios will be out of commission and we will get a complimentary upgrade! Haha! I'm kidding!

There are washers/dryer available for those that stay in studios. Just ask the front desk for the location. The machines have coin slots, but you don't need to put any coins in, just push them as if you did. Have a great trip.

 

[Msmithmd]

I would never take advantage of someone so thats why I asked. I just got to thinking that it would be nice to have a washer and dryer but we can live without it for a week. Thanks for the informative answers. Maybe all the studios will be out of commission and we will get a complimentary upgrade! Haha! I'm kidding!

Figured so, and again, glad you asked rather than just trying to modify the reservation at the resort.

The chief motivation of my lengthy prior post was for any other potential reader of this string in the future, to understand just what a big deal it might be for the membership owner if the reservation was modified at time of check-in by the renter.

And you never know when the maintenance upgrades might occur. I've been out of luck with a Kidani 1BR that was uninhabitable just last year, and the property manager put us up in a 2BR hotel side concierge suite at Jambo. Magic does indeed happen...