Upgrade taken away?

[Angebecky2]

I was wondering if anyone could help me w/ this.... We booked a catagory 9 gty, checked numerous times on the disney cruise website waiting for our stateroom # to finally post. Finally last week it did.. #6148. I was excited to see we were upgraded and called Disney just to confirm and she said, yes, u were upgraded. However, I reveived my Docs today and just now looked at them to start filling them out and they state stateroom #2088 . I am sitting here w/ a heavy heart not knowing which is correct. I missed the cutoff time to call Disney directly so I am hoping someone will have some helpful information. Thanks in advance.

 

[WVMD]

What does the DCL website say now? Sometimes the docs are printed out before the change was made..... I hope that the news is good!

Good luck!

Virgil

 

[Angebecky2]

Thanks for the response Virgil!
The website still says #6148. So do u think this is correct? I sure do hope so. Keeping my fingers crossed.

 

[calmom]

We changed our room shortly before receiving our docs, and the docs still had the old room number. But when I went to disney online, they had the correct one. So I'd feel pretty confident that the docs were wrong. Congrats! Lisa

 

[Angebecky2]

Thanks so much! I am starting to feel better. I think I can finally fall asleep peacefully.

 

[scrapperjill]

When our documents arrived last year...it had a room number printed (which was an upgrade from our gty cat 12 that we booked) but shortly after we got the documents we got a call that said we were upgraded again to a cat 8...We were told to use the documents we recieved but to just change the room number on everything.

I'd call Disney first thing and double check with them...I'm guessing they printed your things before the change....especially since on line it states the other room number.

Wishing you the best..with what you find out.

 

[mbaker]

This happened to us. Disney upgraded us from a cat 9 to 6. Docs say 9, web says 6. I called Disney to confirm 9. They said yes. Docs are printed too early. Just cross off your room number on luggage tags and write down the new number. Enjoy