royaltybuff
Earning My Ears
- Joined
- Nov 11, 2012
- Messages
- 35
I keep reading conflicting info online, and the customer service line isn't open yet, so I am hoping someone here will know the answer to my question.
In Mar 2013, we purchased three 5-day MYW with hopper tickets through UT for a trip we planned to take in Oct. We had to cancel our trip at the last minute for medical reasons (surgery). We obviously did not activate the tickets at a turnstile.
I'm familiar with the 14-day rule, but are these unused tickets from 2013 still valid, or do I need to repurchase new tickets? We are hoping to reschedule our trip for Feb 2015. Some sources say a ticket must be used in the same year it was purchased, while others say as long as it wasn't activated, we should be able to use them. I don't see any statement on the tickets other than the 14-day rule.
Thanks for any guidance.
In Mar 2013, we purchased three 5-day MYW with hopper tickets through UT for a trip we planned to take in Oct. We had to cancel our trip at the last minute for medical reasons (surgery). We obviously did not activate the tickets at a turnstile.
I'm familiar with the 14-day rule, but are these unused tickets from 2013 still valid, or do I need to repurchase new tickets? We are hoping to reschedule our trip for Feb 2015. Some sources say a ticket must be used in the same year it was purchased, while others say as long as it wasn't activated, we should be able to use them. I don't see any statement on the tickets other than the 14-day rule.
Thanks for any guidance.