Universal/IOA Express Plus Questions

skyfranks

Mouseketeer
Joined
Jul 29, 2010
Messages
76
I've had it with these parks and their customer service. I get a different answer every time I call them so I really don't want to call them for this.

I am staying off-site but want to buy tickets for Universal/IOA that have the Express Plus UNLIMITED option, not just the once through the line for each attraction type.

On their website I see tickets for this BUT it has an asterisk and when I click the little T's and C's link at the very very bottom it references staying on-site. It is very confusing.

My question is: Has anyone stayed off-site but was able to purchase the VIP tickets that have the UNLIMITED express plus option? TIA!
 
I've had it with these parks and their customer service. I get a different answer every time I call them so I really don't want to call them for this.

I am staying off-site but want to buy tickets for Universal/IOA that have the Express Plus UNLIMITED option, not just the once through the line for each attraction type.

On their website I see tickets for this BUT it has an asterisk and when I click the little T's and C's link at the very very bottom it references staying on-site. It is very confusing.

My question is: Has anyone stayed off-site but was able to purchase the VIP tickets that have the UNLIMITED express plus option? TIA!
Sorry you're having such a hard time. You must not be looking in the right place...anyone can purchase these tickets. Here is the link to the VIP tickets:

https://secure.universalstudios.com...ryGroupExternalID=UO&CategoryExternalID=UOVIP

Just remember...they include your park admission as well as unlimited Express so make sure you haven't purchased your park tickets yet...if you decide to buy these tickets.
 
Sorry you're having such a hard time. You must not be looking in the right place...anyone can purchase these tickets. Here is the link to the VIP tickets:

https://secure.universalstudios.com...ryGroupExternalID=UO&CategoryExternalID=UOVIP

Just remember...they include your park admission as well as unlimited Express so make sure you haven't purchased your park tickets yet...if you decide to buy these tickets.

I know exactly where to buy the tickets but am having issues deciphering their terms and conditions.

On the purchase page it says this:
Park to Park VIP Ticket
Park to Park VIP Ticket entitles one (1) guest admission and unlimited Universal ExpressSM Access* to BOTH Universal Studios Florida® AND Islands of Adventure® on any one (1) calendar day based on the amount of days purchased.
This ticket may be purchased for 1, 2, 3, 4 or 7 days.
Ticket Details


Note the asterisk here. When I go all the way to the bottom of the page and click that link it says:
* On-site hotel privileges good for hotel stay as indicated on the room key card. Paid theme park admission required. Excludes separately ticketed events. Good for the number of guests staying in the room. Express ride access not available at Harry Potter and the Forbidden Journey™. Express ride access available during normal theme park operating hours only. Some attractions excluded. Additional restrictions may apply and benefits are subject to change without notice. Access may be restricted during certain times at certain attractions.

Also, if I click "Ticket Details" up where you would hit begin purchase it makes no reference to unlimited, only once through the line.

It's very confusing don't you think?
 
Also, if I click "Ticket Details" up where you would hit begin purchase it makes no reference to unlimited, only once through the line.

It's very confusing don't you think?
I guess I'm not seeing what you're seeing. Are you looking at the link I provided or something else? Copy the link to what you're seeing and we can go from there.
 

This is the info that I see after I click on begin purchase and come to the dedicated page for VIP tickets:

1-Day Park to Park VIP Ticket entitles one (1) guest admission and unlimited Universal ExpressSM Access* to BOTH Universal Studios Florida® AND Islands of Adventure® on any one (1) calendar day.

RESTRICTIONS:
The above Admission Media is non-refundable, non-transferable, and must be used by the same person on all days.
*This 1-Day Park to Park VIP Ticket allows you to bypass the regular lines an unlimited amount of times by providing Express Access to most attractions at both Universal Studios Florida AND Universal's Islands of Adventure theme parks on any one (1) calendar day. Valid at participating attractions only.
Express Plus access is not available at Harry Potter and the Forbidden JourneyTM, Hollywood Rip Ride RockitSM, and Pteranodon Flyers®.
There are only a limited number of passes available for sale for each date.
Limit ten (10) total admission tickets per transaction.
Valid only during normal operating hours.
Wizarding World of Harry Potter 3-D Commemorative Ticket offer is not valid on purchases of Park-To-Park VIP or Wet ‘n Wild tickets.
Parks, attractions, or entertainment may: close due to refurbishing, capacity, weather or special events; change operating hours; and otherwise change or be discontinued without notice and without liability to the owners of Universal Orlando® Resort.
The above Admission Media specifically excludes admission to separately ticketed events at either of the Universal theme parks or within any of the CityWalk venues. Some CityWalk venues require ages 21 or older for admission.
Valid Photo ID required.
Does not include admission to AMC Universal Cineplex 20 or the Blue Man Group Show.
Additional restrictions may apply and benefits are subject to change without notice.
Unless otherwise stated, parking is not included and there are no discounts on food or merchandise. Valid Photo ID required.



The asterisk is handled in the second line. I don't see any issues.
 
make sure you are looking at the correct asterisks and ticket details. what you've described coveres different options... VIP tickets (which do include park entry plus the unlimited EP which it sounds like what you want), but you've also posted benefits for on-site hotel guests(which is not the same as VIP) and still more info on the regular 1 per ride express pass. kwym mean about the fine print....just make sure you're looking at the CORRECT fine print

now is that clear as mud??:confused3
 
I bought 2 VIP passes for a visit last week. We stayed off site at the doubletree. We had no problems at all using the VIP passes. They were a great thing for us.
 
I discovered why the OP was so confused. They were looking at the general Express Plus pass terms & conditions instead of clicking on the "ticket details" about the VIP tickets specifically. That page is for general information only.
 
I discovered why the OP was so confused. They were looking at the general Express Plus pass terms & conditions instead of clicking on the "ticket details" about the VIP tickets specifically. That page is for general information only.

I noticed that on the main page, where it talks about VIP tickets and the rest of the express plus passes, if you clicked on ticket information it links you to the normal express plus pass information. It doesn't give you information about the VIP tickets.
 
Just bought a VIP ticket a 2-day one - but it only had me request one date. From what I can read, I can use it for any 2 days. I assume it is for any 2 days within 14 days of the date I entered?

Thanks for any clarification.
 
Just bought a VIP ticket a 2-day one - but it only had me request one date. From what I can read, I can use it for any 2 days. I assume it is for any 2 days within 14 days of the date I entered?

Thanks for any clarification.

Yes, that is correct. The date you entered is the first date it can be used and the second must be within 14 days of the entered date. So basically what you entered gives you a two week window.
 









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