Jennasis
DIS life goes on
- Joined
- Jun 11, 2000
- Messages
- 35,672
Ok, I have two rants. The first is about the degradation of PHONE skills in this day and age (now I sound old...) and second is the information people have given me during a brief phone interview after we placed a help-wanted ad in the paper.
1. When I answer the phone by saying "Thank you for calling ABC Company"...the proper response is NOT "Yeah, UH...You all hirin'?"
And THAT was an example of one of the better candidates! I am regularly amazed at the lack of phone skills/etiquette lately. People don't say hello when I answer and 9 out of 10 times don't say goodbye before hanging up! They just demand information from me and then hang up. It's crazy! I get people calling after 9pm every night of the week (even weekends) to ask the most ridiculous things. I don't even call my family after 9pm unless it's a real emergency. But that I've learned to accept. It's the poor phone manners that drive me batty!
2. We placed an ad for part-time help. I can't tell you how many people have called and almost begged for the job over the phone. They start rambling on about their personal financial situation or life crisis, as if it is supposed to guilt me into hiring them or make me feel sorry for them
. One guy told me he needed the job because his phone got shut off, another because she was going through an ugly divorce! TMI, people. I don't want to know about how desperate you are. If anything, hearing that stuff makes me want to hire them less. I would never dream of going to a job interview and either begging to be hired or spilling my guts about how poor I am. I'm pretty sure that tactic isn't mentioned in "How to Win Friends and Influence People."
The people we did invite in for interviews ranged form high school kids, to college kids to a, SAHM, to a guy who spoke broken English...all were pleasant on the phone, identified who they were by name and why they were calling, gave me a brief run down of their qualifications and thanked me for my time before politely ending the call with "Have a nice day...Bye!"
So crazy!
1. When I answer the phone by saying "Thank you for calling ABC Company"...the proper response is NOT "Yeah, UH...You all hirin'?"
And THAT was an example of one of the better candidates! I am regularly amazed at the lack of phone skills/etiquette lately. People don't say hello when I answer and 9 out of 10 times don't say goodbye before hanging up! They just demand information from me and then hang up. It's crazy! I get people calling after 9pm every night of the week (even weekends) to ask the most ridiculous things. I don't even call my family after 9pm unless it's a real emergency. But that I've learned to accept. It's the poor phone manners that drive me batty!
2. We placed an ad for part-time help. I can't tell you how many people have called and almost begged for the job over the phone. They start rambling on about their personal financial situation or life crisis, as if it is supposed to guilt me into hiring them or make me feel sorry for them
. One guy told me he needed the job because his phone got shut off, another because she was going through an ugly divorce! TMI, people. I don't want to know about how desperate you are. If anything, hearing that stuff makes me want to hire them less. I would never dream of going to a job interview and either begging to be hired or spilling my guts about how poor I am. I'm pretty sure that tactic isn't mentioned in "How to Win Friends and Influence People."
The people we did invite in for interviews ranged form high school kids, to college kids to a, SAHM, to a guy who spoke broken English...all were pleasant on the phone, identified who they were by name and why they were calling, gave me a brief run down of their qualifications and thanked me for my time before politely ending the call with "Have a nice day...Bye!"
So crazy!
