Unable to book …and my window just opened

[Betsyp]

I feel stupid, but I’m having problems booking. I’m on the website, and I just can’t figure out how to book. I clicked on Start Planning and it takes me to my Reservation. Then I clicked Book Now and it takes me to a page that only allows me to choose from Character encounter, Onboard Gifts and Vacation photos. I’m not allowed to book restaurants or activities - apparently, since it’s not offering me the chance.

Also, should my Navigator be so empty? It just says my name and reservation - I expected it to have cruise info, ability to book, etc…
Help!

Thanks!

 

[Flossbolna]

I go to Already Booked in the menu and there I choose My Reservation. This should pull up your reservation. That page has a picture and under the picture it reads my reservation and my plans. I think you need to click on my plans. Unfortunately I am getting the circle there and nothing happens, but I think usually that’s where you can book things.

 

[Betsyp]

Hi I go to Already Booked in the menu and there I choose My Reservation. This should pull up your reservation. That page has a picture and under the picture it reads my reservation and my plans. I think you need to click on my plans. Unfortunately I am getting the circle there and nothing happens, but I think usually that’s where you can book things.

I did that - my only hope is that there’s something wrong with the site. I clicked on the link for dining, chose Palo and Remy - but when I clicked the link that says “sign in to reserve this activity”, it brings me back to my reservation page. I was already signed in, so I don’t know why it was asking me that…

When I clicked on the link for Port Activities, it just says “click for prices”, not “sign in” as for the restaurants, but when I click that, it says the page is temporarily unavailable.

I’ve waited so long…I’m so upset…

Thank you!
,

 

[AgentMama]

Did you try a different device or web browser?

 

[Betsyp]

Did you try a different device or web browser?

I tried on my phone and IPad….but, now I wonder : when I checked the notes about how to reserve dining, etc….this is what it says:

Online Reservations

• Sign in to My Reservations.
• Go to the “My Plans” tab.
• Select the day you’d like to reserve an activity on your day-by-day itinerary.
• Select "Add Activities" and choose from the options provided.

Etc….

But I tried my IPad again, and went to My Plans at the very bottom of the page instead of the link on the side, and when I click that, it says under Ports of Call that “itinerary details for this cruise are temporarily unavailable”…

and I don’t see a calendar. So I wonder if 1) I can’t use my phone or 2) until the itinerary is set, I won’t be able to do anything

 

[unrequited23]

It's not you, it's Disney IT.

I logged into my reservation and my itinerary details were also unavailable and I was unable to view plans I already had booked.

 

[Betsyp]

It's not you, it's Disney IT.

I logged into my reservation and my itinerary details were also unavailable and I was unable to view plans I already had booked.

Whew, at least. at least one else can book, but this is so inconvenient - I hope it’s up and running by the time either I have my work break or lunch.

Thanks!

 

[Jsoenning]

I was coming to say the same, yesterday nothing was opening for me on our reservation. It was spinning, spinning, just keep spinning...

 

[Philsfan77]

Im in a few groups on facebook and there were a number of complaints regarding this through the night last night...wasn't just you and hopefully you time it right for when it does actually work and can get what you need.

 

[Betsyp]

Wow, I lucked out! The site is back up and running….and I got Palo dinner/2nd night, Remy dessert/3rd day and the Jost Van Dyke full day on Tortola day. Now, I’ve already booked a private tour for that day, but now I have options.

Thank you!!!

 

[DMMarla07860]

Wow, I lucked out! The site is back up and running….and I got Palo dinner/2nd night, Remy dessert/3rd day and the Jost Van Dyke full day on Tortola day. Now, I’ve already booked a private tour for that day, but now I have options.

Thank you!!!

Glad it worked out. I know they feeling

 

[Betsyp]

Glad it worked out. I know they feeling

Thank you! I was so panicky last night, lol..