Trouble with DCL Site?

[owenbyd]

Anyone else have trouble checking or paying on their reservations with the DCL site? I don't have a firewall and I know that the cookies aren't blocked, but each time I check (for over a week now) the page comes up as undisplayed. Before our September cruise, this happened often, but I was still able to check from time to time (and make payments). Now, I haven't been able to do either in awhile!

Just wanted to know if it was just me...or not

Thanks,

Amy

 

[Kimnicki]

Amy,
I'm not having any problems getting in. You can call
(800) 951-3532 or (407) 566-3638 Monday-Friday 8 a.m. - 10 p.m., or weekends 9:00 a.m. - 8 p.m. ET and make a payment over the phone if you'd like to.


Kim

 

[Griggle]

I always have trouble with the site....and while it might seem like I was taking advantage of it, two years ago when I was making reservations for a three night stay at the AKL the site was acting all goofy (no pun intended) I knew the going rate was $365 / night for the room I had wanted when I wanted it - I kept playing with dates and was getting frustrated with the site because I kept having to hit "refresh" to load the page properly....well, that last time I hit refresh - that last confirm page came back with a TOTAL price of $365 for three nights!!! Of course, I jumped on it albeit feeling guilty that I was "getting over" on them......I got an email confirm back the next day confirming the price, but two weeks later Disney had charged my AmEx the full amount after they caught the error! I called them and argued that I had a confirm for $365 and mistake or not, they had no right to charge me the "correct" amount without notifying me first! After two weeks of going back and forth, they finally agreed to my point and honored the $365 for three days.

In a case that confirms Karma does indeed exist, my guilt was replaced by remorse when I needed to cancel the reservation because I got sick and was unable to travel

 

[airbusdrvr]

I can not get to the DCL site on my puter either . I have to use the kids puter . I'm using XP , they have Millenium , we both have the same type anti-virus and firewall . I've lowered the security settings and still no luck .