Don't know that you can really blame the TA. That's not really something that would typically be asked about, I think.
And getting the answer from
DCL is practically impossible. So they might not know.
TAs sometimes get a bad image if they don't know all the answers to all the questions. But they're learning something new every day, also.
HEY!! You're on deck 9 - it's only deck 10 that has the non-opening dividers.
Don't get me wrong, my TA is very nice and very helpful. I am the rookie, here. I went to her without much knowledge about anything. I didn't even know to look to see which lines they promote.... not Disney. She was happy to book a
Disney cruise for me, but she predominately books RCCL and Carnival. They didn't have any additional perks, and weren't knowledgeable about things like deck 10 rooms possibly being noisier than deck 9, for example. So when I booked, I asked, while the DCL rep was on the line, 'does the balcony open?'. That would have been the time to tell me that it does, but it has an obstruction. Like you say, though (and again, as a newbie, I didn't know this), the CMs on the phone may only have a ship deck plan in front of them, and not ever been on the ship, themselves. That alone makes me guess all the info I have on my rooms, vs what I keep finding on the internet.
Anyway, I don't think I have any hope of finding two 4A connecting rooms on that sailing now, as I booked months ago and pickins' seem rather slim. I'm looking at it as a barrier to prevent my teens from falling over when they come around the half wall that will still be present, because it looks like the decks still open up, they'll just have this facade barrier for the view. I'm staying positive.
I will try to take pics and post them, as there are no pics of that particular view anywhere. I expect it's a pretty particular situation, as most people probably aren't booking connecting rooms. Not going until next year, though, so no pics any time soon.