Over the years, my husband and I have really become a lot more laid back about the rooms we get staying at DVC resorts. We used to request things like building location or certain views and upper floor, but we just don't mind about any of those things anymore. The one thing we have never been able to let go is how much we dislike being assigned to a handicapped-accessible room. That roll-in shower just makes the trip unpleasant with the bathroom being soaked. It also makes the general bathroom atmosphere not as nice as we'd like. So for a number of years, our *one* room request has been to ask for a Non-Handicapped room. MS agents have always inputted that in, no questions asked. It seems like such a simple request. Today, however, I spoke with someone at MS who absolutely insisted that that is not a request that can be made. She even insinuated that all the MS agents I have worked with in the past have just typed in the request without informing me that in actuality it will not be passed onto the resort. She implied that because it was a non-standard request, the resort will never see it, and that they only see requests such as a specific room# or a certain floor. My guess is she meant the hard coded requests which might have a field or a drop down box or check box on the MS system. She also told me that the more last minute you book your room, the more likely you will be put in a handicapped room. In the end I did get her to agree to "type the request in even though the resort won't ever see it". In any case just thought I'd share this information with DISers.