I have tipped the housekeeping when we were in Arizona and my 19 month old was sick. They had to go above and beyond their duties. The first day she would not accept the $ but the next day we insisted her take it. She was grateful.
At disney we have never tipped. Maybe at the Contemporary we should have because we received good service but I guess we never thought of it. However when we were at the Boardwalk Villas and Beach Club (regular room) this summer the service was TERRIBLE. At the villas it wasn't cleaned up to par. We had to vaccum as soon as we arrived, there was no toilet paper, the refrigerator had been turned off with no notice posted, there was toothpaste smeared all over the bathroom door, etc. etc. I didn't complain as I didn't want to put a damper on our trip. So I cleaned up someone elses mess and we went on our merry way.
At the Beach Club the room was dirty from the start. Mold all over the bathroom shower, hair (not ours) around the sink area, etc. One day my son was not feeling well so I told the man I would make the beds, all I needed was new towels and the garbage taken. Mind you I wrapped up all the garbage bags in the room and placed them under the sink. Well guess what? The garbage was still there when I came back from getting supplies in the gift shop. I was mad. Again I didn't complain as I didn't want to put a damper on our trip.
I have since complained to management and will receive some compensation for our visit. We are due to stay at the Yacht Club and then at a 2 bedroom at the Beach Club Villas this winter. I hope the stay is better. Or at least clean.
Did I mention we were DVC members? AND AP holders?
I understand overworked housekeepers, but leaving a room dirty is unacceptable and should never ever happen.
Then there was the Old Key West we stayed at for 1 night during the same trip. There was poop on the bathroom door of the master bathroom. THERE IS WHERE I BLEW MY COOL AND CALLED TO SPEAK TO A MANAGER. Damper or not I complained. The next morning I saw the housekeeping putting all the fresh clean linen for the building on the ground leaning against the outside of the building. It had poured rain allllllllll night and everything was very wet. There was no cart or anything. This is certainly NOT up to disney standard. I was glad I was leaving WDW for home that day! Never before actually had I ever been glad to leave but now I had had it!
We are hoping this summer was an isolated incident and that the above experiences never happen again. We have always loved disney and have always been thrilled with our experiences. Just not this summer.
Sorry for the rant. I guess my point is just sometimes the housekeepers need to do their job because that is what they are paid for and think when they are cleaning if they would want themselves or their family members to stay in what they have cleaned!
Just a thought and our summer experience. I really hope no one else has had to go through this as we felt terrible about our whole trip as a result. At least our kids had a blast and we covered well for them. They still talk about their last trip and what fun they had. Oh to be innocent and a child! I am praying for a better experience this winter. Keep your fingers crossed for us.
A clean villa means we will stay DVC members.
A dirty villa = selling!
I forgot to mention that this summer was our first experience as DVC members. Hopefully one that will be replaced with a magical trip in Feb. Thanks for listening.
