As I just posted in a post about Tiffany above your's. We went in April, days before Easter when it is very busy and Tiffany was perfect!!! The service was unbelieveable. Ask for the driver, Berkeley, he is so considerate and personable. My husband and I were traveling with our 3 kids, my mom, and brother and I made all of the arrangements and was nervous that the driver wouldn't be there. I called the day of my arrival and again I used their 800 number the day of my departure and they were already very familar with my bookings, my name, etc. so there was no need to be nervous. When we arrived at Orlando, the very first person you see waiting inches away from the ramp that you walk to get off the plane, is Tiffany's driver. Berkeley took my stroller from me right away and guided us to the luggage pick up and helped us. He was perfect. Believe me, I would tell you if the service was not so great, but it was. There's a coupan on their website for $5.00 off first time users. Go for it and you will not be sorry! Carolyn from NJ