Tickets from UT lately?

[hotveggy]

Has anyone ordered Tickets from Undercover Tourists lately?
I have used them many times. I prefer to have the hard tickets mailed to me even though we are staying on site and will have Magic Bands.

I went to order last night and it said to contact them if you are planning to use your first day of entry after 12/31/18.
We are traveling mid January 2019.

Any ideas?

 

[Missyrose]

I believe the current batch of tickets expires at the end of 2018, so they would have to pull from a new batch for your January trip.

 

[disney dad165]

I purchased tickets from there last month and the expiration date was 12/31/2018

 

[Robo]

I believe the current batch of tickets expires at the end of 2018, so they would have to pull from a new batch for your January trip.

Yup.
Some (many?) authorized resellers may still have a certain stock of tickets that were created LAST year ("2017 tickets.")
THOSE tickets do expire Dec. 31, 2018.

But, tickets created THIS year ("2018 Tickets") expire Dec. 31, 2019.

It is likely that most tickets (certainly the "more popular" number of days, Hoppers or not, etc.) will be newly-created ("2018") tickets.

 

[gwynne]

Has anyone ordered Tickets from Undercover Tourists lately?
I have used them many times. I prefer to have the hard tickets mailed to me even though we are staying on site and will have Magic Bands.

I went to order last night and it said to contact them if you are planning to use your first day of entry after 12/31/18.
We are traveling mid January 2019.

Any ideas?

I'd call them. They are helpful over the phone.

 

[Gehrig1B]

I ordered and received our 10 day park hopper tickets in early August and it is noted on the receipt that these tickets expire February 28, 2019.

 

[MaC410]

I wonder why they wouldn't add an "expected use date" to their purchasing process on the website. Seems kind of odd to make customers contact you in some other fashion to make sure they get the correct tickets.

 

[Robo]

I ordered and received our 10 day park hopper tickets in early August and it is noted on the receipt that these tickets expire February 28, 2019.

I've seen that info posted before.
Have you connected these tickets to your MDX account?

 

[FCDub]

Yes, if it says to contact them, you should contact them.

 

[gwynne]

The 10 day hoppers I ordered via UT are valid through 3/15/19. They are in my MDE and the date I posted is showing.

 

[Robo]

The 10 day hoppers I ordered via UT are valid through 3/15/19. They are in my MDE and the date I posted is showing.

It's strange that Ticket Resellers' tickets are dated "differently" from WDW-ordered tickets.

 

[Gehrig1B]

I've seen that info posted before.
Have you connected these tickets to your MDX account?

I have yet to link the tickets. We arrive on December 28th for 12 nights on site.

 

[bumbershoot]

I wonder why they wouldn't add an "expected use date" to their purchasing process on the website. Seems kind of odd to make customers contact you in some other fashion to make sure they get the correct tickets.

Fwiw, it could be because people lie. I’m not generally a dishonest person, but when I see questions like that I think they are going to de-prioritize sending my tickets. So I’d lie and say they are for immediate use. And then I would get tickets expiring before my trip.

Could be why.

 

[gwynne]

Fwiw, it could be because people lie. I’m not generally a dishonest person, but when I see questions like that I think they are going to de-prioritize sending my tickets. So I’d lie and say they are for immediate use. And then I would get tickets expiring before my trip.

Could be why.

Maybe? Just my experience, I called them and told them about the dates for our trip. I asked about shipping, when could I expect them. They shipped (in Aug) pretty fast for a late Nov/Dec trip. I've always been happy with UT.

 

[jenmsmith]

I’ve called UT about this, as we have used them for years and preferred to get hard tickets. I spoke with two different agents at UT and they both said this is something new that Disney is doing to authorized resellers - putting expiration dates connected to the hard tickets that are different than what happens with the etickets. It is frustrating for them, as they don’t know until they receive the hard tickets what date Disney will put on them. And it’s extra confusing to people because direct from Disney tickets only expire in December - not some seemingly random time in the coming year. I can imagine this is especially hard to control their inventory system.

 

[StacyStrong]

I wonder if it's because Disney is thinking about going to a seasonal pricing model for multi day tickets and they don't want a whole bunch of people to have tickets that last longer than the new model going into effect.

 

[georgina]

I’ve called UT about this, as we have used them for years and preferred to get hard tickets. I spoke with two different agents at UT and they both said this is something new that Disney is doing to authorized resellers - putting expiration dates connected to the hard tickets that are different than what happens with the etickets. It is frustrating for them, as they don’t know until they receive the hard tickets what date Disney will put on them. And it’s extra confusing to people because direct from Disney tickets only expire in December - not some seemingly random time in the coming year. I can imagine this is especially hard to control their inventory system.

Interesting. I just ordered a 3 day ticket from another authorized reseller today and requested a hard ticket (she wont have a MB), and was surprised that it would expire 12/31/18. That's fine for my purposes, but I did find it surprising.

 

[Sandy51]

Received my tickets last week for our November trip. Exp. date is listed as February 28, 2019 and I have linked them to MDE.

 

[baileykelly]

So what happens if you have tickets that expire 12/31/18 but link them to MDE and use them in 2019? Will MDE let you link them after 12/31?

 

[Robo]

So what happens if you have tickets that expire 12/31/18 but link them to MDE and use them in 2019? Will MDE let you link them after 12/31?

If they are truly expired, you can't use them to enter a park, and you can't book advanced FP+ after their expiration date.

What you CAN do is "trade them in" (for their original WDW purchase cost) toward buying a new, current ticket.

What we don't know yet is IF Disney will provide a way to do this trade-in in advance of physically being at WDW.