The good,mediocre, bad and ugly

RMulieri

DIS Legend
Joined
Jul 5, 2001
Messages
21,708
Just back from an abbreviated 5 night trip to the darkside.Had to come home early due to an unfortunate event( more later)

The Good-Portofino Bay was gorgeous as usual( still painting being done in the outside harbor area).Staff was friendly as always.Room ready at 1130am for check in.Parks ( what we managed to see were fun as I remember).
Harry potter expansion is coming along fast and the new Simpsons area is great
Despicable me was great.Transformers was meh..Like Spiderman much better.Too much going on or something.


The Bad-It was crowded ( not unexpected though and we did well with express pass).wait time for Forbidden Journey at 9am was 90 mins.Despicable me 90 mins and Spiderman 45mins.This was all shortly after general public opening.

We went to early entry at the studios 3 mornings..ALL 3 days Transforners was down and not functioniong till almost 9am or after 9am..The first day was ok -they had anticipated it and had Twister, Mummy, Rocket and Shrek open to help disperse the crowds( there were alot for early entry)
The other 2 days the only thing open was Despicable me..Kind of defeated the purpose of hustling to the park to find Transformers was down again.That

Club level at Portofino was PACKED..we spent alot of time at the resort and for breakfast at 7am and wine /appys at 5pm they would be OUT of food by 5 after the hour and took time to restock.There was NOWHERE to sit alot of the time and kids running amok( we had our 9 yr old with us and I would never allow her to behave like that )plus the kids were left unsupervised at the food areas and would be using bare hands.2 separate times though, a grown adult sneezed over the food or used hands...the club personnel said they have never seen it like that..not sure what the deal was there.

The ugly-On the morning of our 3rd day we rode Disaster .I ended up getting a injured on the ride ( some breaks and torn tendons in fingers and no I was not doing anything other than sitting in my seat appropriately ) .The ride was shutdown briefly and I was sent to the first aid.Transported to a local Urgent Care ( the only good thing was I got to see the whole BACKSTAGE area of Harry potter construction-it is going to be fantastic)Spent 5 HRS of my day in urgent care ( I got there the day they transitioned from paper to computer system so it was a HOT mess)after being told it would be less than an hour and found out that I have to see an orthopedic hand specialist.Since we couldn't do anything else we cut our trip short..I am so bummed since I was so looking forward to our trip.we are also STILL waiting to hear from Universal.Apparently someone was to have made contact with us when it happened, and no one did.The staff at Portofino ALL went above and beyond and did the best they could with a stinky situation..we had fun but missed many things due to not being able to do anything after I got hurt.
 
Sorry to hear you got injured on a ride. That's really terrible and I'm so sorry it cut into your vacation time. I hope you are almost fully recovered.
 
Oh dear!!!! What on earth happened??? That has got to be the last ride I would expect injuries on.
 

Sorry to hear of your accident! I hope everything works out for you
 
Oh what a horrible experience for you and your family :hug:

I`m so sorry to hear this happened on your trip. I hope you get all sorted and not in too much pain.
 
Oh my! I'm so very sorry. I hope you hear from them soon and are able to work it all out. Mostly I hope your hand heals fully and quickly.
 
Awwww, that is so sad. I sure hope you get everything taken care of to your satisfaction with Universal and that you heal up quickly. Please keep us posted and I'm glad to hear that they were super nice to you at PBH. You're going to have to give us a few details on Diagon Alley!
 
Awwww, that is so sad. I sure hope you get everything taken care of to your satisfaction with Universal and that you heal up quickly. Please keep us posted and I'm glad to hear that they were super nice to you at PBH. You're going to have to give us a few details on Diagon Alley!

I wanted to stop and take pictures..LOL..but they obviously wouldn't let me:) > I can tell you the windows on the buildings were going in on Wednesday and that the track between the 2 parks for the Hogwarts express is mostly completed..They said they are projecting a June 2014 opening, but that could change
 
Update: I saw the hand specialist..I have a mallet fracture in one finger, the rest are just torn tendons that are healing well.I am splinted on my left hand.I can't work for 3 weeks MINIMUM ( direct care RN) and it could be as much as 6 weeks..Been in touch with Universal too.Thanks for all the well wishes!
 
Oh, wow!!! That is terrible. And as others have said- Disaster? Never would have guessed that one.

Sending positive energy to you for a rapid recovery. Keep us posted if you can.

Despite your injury, you provided a great report! We were there in July for 3 days and found the same thing with Transformers- it was down quite a bit. We never did the early entry at US, only IoA. I prefer Spiderman as well.

That stinks about the behavior of others at the Portofino lounge.

:sad2:

The big issue I have with the lounge is that it doesn't open until 7 am, the same time as the early entry to the Wizarding World during our trips.
 
Oh wow! I'm so sorry you got injured and I hope you heal up quickly. Very much the last ride I would have expected any injuries with.
 














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