Planet Hollywood -
The highlight I mean lowlight of the night came when our waitress came to bring iced tea refills. this was only 5 minutes after delivering our food. I thought, "Finally she's moving... YAY". She moved alright. She leaned over my friend sitting directly next to me to pass a glass of tea over her head and knocked my friend's drink onto her plate all over the cheeseburger she had only taken about 3 bites of. I don't know what the drink was called but it reminded me of a Gorillas in the Mist at RFC. Some kind of liquor like Kahlua and milk etc. She says "Sorry. I'll get some napkins." Now what do you do in this situation? People make mistakes. We were all in a bit of shock but figured she'd be back with a new plate of food and if they were nice...another drink since she spilled hers. It was a mess and seeing the burger and fries swimming in milk was not appetizing at all. We wait and wait and no waitress. We finally flag down another waiter and asked to have friend's plate removed. He wasn't saying anything so my friend spoke up and said,"The reason this is such a mess is because our waitress knocked my drink over." He acted like he didn't know what to say and said, "I'll get her for you." She comes back with our bill and says," let me know when you're ready for me to take this." We quickly look at the bill and friend's burger plate and her drink were still on the bill." She came back and my other friend spoke up and said, "Don't you think it would be fair to take her meal off the bill since she didn't even get to eat it?" It was like that snapped her out of whatever lala land she was in and finally realized what she'd done and said, "Yes. I forgot. Sorry." It wasn't about the money it was the principle of the thing. I still hate to say don't go there because with a different server things could have been much different.