Tech Support

[lanejudy]

Folks -- there have been a few reports recently of tech support issues embedded in other threads. I fully understand the frustration of tech issues that make it hard to view and/or post. However when your complaint is buried within a regular thread it doesn't get noticed immediately. We have a Technical Support forum: https://www.disboards.com/forums/technical-support.43/ and WebmasterCorey has requested that usability issues be emailed to him directly:

Hi Gang,

If you see something jacked up, you can email me directly at corey @ disneyinfo.com. If it appears broken for more than 15 minutes, I need to be made aware of the issue. If you email me, I can drop what I'm working on to fix it.

Thanks!
Corey

Otherwise, I'm just a middle-man passing along info when I finally see your post and it takes longer to be resolved.

 

[OurBigTrip]

Folks -- there have been a few reports recently of tech support issues embedded in other threads. I fully understand the frustration of tech issues that make it hard to view and/or post. However when your complaint is buried within a regular thread it doesn't get noticed immediately. We have a Technical Support forum: https://www.disboards.com/forums/technical-support.43/ and WebmasterCorey has requested that usability issues be emailed to him directly:

Otherwise, I'm just a middle-man passing along info when I finally see your post and it takes longer to be resolved.

Thank you!

 

[WebmasterCorey]

Try now and let me know.

 

[OurBigTrip]

Folks -- there have been a few reports recently of tech support issues embedded in other threads. I fully understand the frustration of tech issues that make it hard to view and/or post. However when your complaint is buried within a regular thread it doesn't get noticed immediately. We have a Technical Support forum: https://www.disboards.com/forums/technical-support.43/ and WebmasterCorey has requested that usability issues be emailed to him directly:

Otherwise, I'm just a middle-man passing along info when I finally see your post and it takes longer to be resolved.

Apropos to nothing, I initially read the last line as "Otherwise, I'm just a middle-aged man...", and I was like "huh?"

 

[OurBigTrip]

Try now and let me know.

I was having the issue on the approval thread, and it looks good now - thank you!

 

[MinnieMSue]

I would decide to report the issue on the tech thread then it would work again. Today the issue was back when I was on this morning then I just now got on to check and it worked again. I did notice no one reported it on there but I have been so busy I haven’t had a lot of time on the boards. Also at some point I thought it was just me. I started using a new browser because of the ads causing my phone to run hot and glitching. If anyone wants to try it DuckDuckGo is an amazing browser. It blocks ads and keeps sites from spying on you. My phone no longer runs hot when I am on disboards.

 

[SueM in MN]

I would decide to report the issue on the tech thread then it would work again. Today the issue was back when I was on this morning then I just now got on to check and it worked again. I did notice no one reported it on there but I have been so busy I haven’t had a lot of time on the boards. Also at some point I thought it was just me. I started using a new browser because of the ads causing my phone to run hot and glitching. If anyone wants to try it DuckDuckGo is an amazing browser. It blocks ads and keeps sites from spying on you. My phone no longer runs hot when I am on disboards.

I'm using my same browser (Safari on iPhone and iPad), but I switched from Google as my search engine to DuckDuckGo.
Even just doing that made a big difference