My DH is meeting w/ our tax guy tomorrow. I was able to print out the statements (we have two use years) thanks to the advice Michael gave. I think this is the first year we have not received hard copies from Member Services. Thanks much.
I never received my hard copies this year either (member since 2006).
About 4 weeks ago I called and inquired as to why, and it turns out they were sent to my EX-DH. Whomever I spoke with on the phone said he would have new copies sent to ME right away. I never received them. I was finally able to find them online.