We use Stub Hub a lot and have not had a bad experience. We have been mailed actual tickets before, and also done e-tickets that we print. Both have worked fine. Stub Hub guarentees the tickets if something were to go wrong and the tickets didn't work, which is the main reason I use them and worth the extra fees that you pay. I know that there are sports organizations where when they are offically sold out the organziation (like a Major League Baseball team) specifically directs you to Stubhub as they are an authorized reseller for them. I personally would consider them a very safe place to purchase from, and if you are looking at a sold event probably your best bet to be able to find tickets. Also cheap tickets too. Had a friend who stopped buying season tickets for college football and bought off stub hub instead. Better seats for a lot lower price!