I wrote Disney about this process because I had read many CM's had no idea how or what it was and those that did know had different rules. I printed this and took it w/ us in December. I just kept it in the stroller in case. We never needed it.
10/30/2002
Dear Sonya:
Thank you for your recent letter to the
Disneyland Resort.
Our rider switch pass is intended to accommodate our Guests who may have a rider who is not able to board the attraction.
Following are the instructions for our Rider Switch Pass:
o The entire party enters the normal queue area.
o When the rider who does not meet certain age/height requirements reaches a certain point in the queue:
o At least one party member and the rider will be issued a Rider Switch Pass and asked to wait at the exit or in a designated waiting area.
o These individuals are referred to as "Party 2."
o The remaining party members, ride the attraction.
o These individuals are referred to as "Party 1"
o After riding the attraction, "Party 1" locates "Party 2."
o The child is "switched."
o "Party 2" enters via the exit (i.e., they do not wait through the queue a second time) and boards the attraction.
o The Rider Switch Pass must be presented to the Host/Hostess positioned at the boarding area.
o The maximum number of Guests allowed on a Rider Switch Pass is two (2)!
o If the person in "Party 2" waited alone with the child, he/she may bring one Guest back to ride the attraction.
Once again, thank you for taking the time to write. We hope you will have the opportunity to visit the Disneyland Resort in the near future and trust your visit will be pleasant in all regards.
Sincerely,
S. Joyce
Disneyland Resort
Guest Communications