Swan Dolphin - My Disney experience

[manateemickey]

For you information, after booking yesterday at the Swan for my next trip, I was just told that as of today March 15th, Disney Swan and Dolphin guests can no longer have access and link to "My Disney Experiance". I was told by both the Customer Service phone operator for "My Disney Experience" and the Costumer Service at the Swan hotel that Disney and Swan and Dolphin are going trough "phasing issues" by both parties.
The customer service at the Swan did confirm that guest would still have access to:
- Magic Hours
- Transportation
- Swan/Dolphin marked Same day Fastpass machines at the resort

 

[Subrbnmommy]

I wonder what phasing period actually means?

 

[patty57]

If you mean linking a Swan/Dolphin resort registration to MDE, you never could do that. Do you mean something different than that?

 

[Itinkso]

You can still have an MDE account with your tickets and ADRs linked to it.

 

[manateemickey]

Thanks... I assumed you could as the Swan and Dolphin is in the list of hotels for manual input of conf.#

 

[angiebaylor]

do you mind me asking what the same day fast pass machines at the resorts are? We are staying there in a couple of weeks. Also do you have to buy your tickets through them? We have not purchased tickets yet bc we just decided to tag along with my husband on a business trip there. thanks!

 

[doconeill]

I think what this might refer to is the Swan & Dolphin exclusive "kiosks" that had CMs who could help with day-of FP+ selections for guests staying at the S&D. Someone on facebook mentioned that there was still one at the International Gateway entrance earlier this month.

Now that all guests have at least day-of access, I was surprised they were still there.

S&D guests would still have access like any other guest.

Since the S&D are not Disney-owned resorts, they do not participate in the resort-exclusive features of My Disney Experience, namely the MagicBands and (for now) advanced FP+ selections. It is unlikely that they will ever get MagicBands for guests.