SWA: Internet Release Dates not Cus.Serv.Dates?

[bexareaglecheryl]

Call me crazy!

 

[Gaiusrex]

The Nov dates were available online on Thursday around 6:30a eastern time. The CSR may not have been able to book until 11:00a, but who knows. Early Thursday was definately the day.

 

[Poorman]

I booked my Dec. trip at 08:26 on Thursday. This was online.

 

[GAIL HAYDEN]

Originally posted by bexareaglecheryl
Hi! I have been one of the ones waiting for Southwest to release dates for November. Thursday I was on the internet several times up until about 1am Friday morning checking.

By the time I got home late Friday evening there was nothing but full fare availability in my market so I called SWA to ask if the tickets were all gone or if they had not been released. This is what he said:

Groups book up to a year in advance and all of those lower fare seats may have been taken.
or
There might have been so few seats released that they were gone with a few minutes.
0r
They just won't release any other fares for that period.

HERE"S THE IMPORTANT PART:
I asked him when these Nov. tickets had gone on sale and he told me at 11:00 AM on THURSDAY Morning. I assured him that I had checked the site at 1:00 am and that it had not been changed. He said they had been taking reservations since 11 on Thursday. He even put me on hold for a sizeable amount of time to confer with his supervisor. So, anyway, shows you can't believe anything you hear from SWA.


(Makes me very glad. I hate to fly with them.

The SWA agent told you the truth as to when the dates opened up.

If you hate flying with SWA so much, why did you even look.

 

[simba2]

I called Thurs. at 7:20 a.m. EST and was able to book mine.