SW Business class refund question.

DISNEY FIX

DIS Veteran
Joined
Feb 3, 2007
Messages
3,121
For the day after Easter flight was business class at $226 times 5 people.:sick: New wanna fare released @ $99 called for a refund of the original tickets and purchased web only fare on the computer. I gave SW cs the original cc # and said it would be refunded and an email sent about it. It's been about 4 days and no email.
Anyone have any refund experience in the new system?
Thanks.
 


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