Sunshine Rewards Issue!!

[NeverlandClub23]

I don't know if I've posted this in the right spot but I don't know how many other DIS'ers know what Sunshine Rewards is other than the budget boards . Anyways, I used to have an active account in 2006 and I haven't used it since then. I went to log in and it says I'm an inactive member. The FAQ say to fill out the contact form but I couldn't find it anywhere . I tried filling in the register form but it says you can only register once. I've tried emailing sunshine rewards 3 times in the last two weeks and haven't gotten any response (I checked my spam folder and added Sunshine Rewards to my contact list). I can't post on their forum because you have to sign in and I can't sign in 'cause I'm not an active member! What can I do?? Thanks for any help!

 

[aka-mad4themouse]

Moving to the Disney Rewards Board. I'm sure that someone there can point you in the right direction.

 

[NeverlandClub23]

Thank you!!

 

[cglaura]

Nevermind, I wrote the wrong info!

was the email you wrote to help @ sunshine.... ?

I'll post a question over there and see if I can get any answers on what you can do.

 

[NeverlandClub23]

Great! Thanks, I'll try that.

 

[NeverlandClub23]

Well, now I feel completely dense today. I'm trying to register for the forum and it's asking what the password is to sign up and that it's in the Member Zone under General News. I can't find either! Is it Monday again??

 

[NeverlandClub23]

Nevermind, I wrote the wrong info!

was the email you wrote to help @ sunshine.... ?

I'll post a question over there and see if I can get any answers on what you can do.

Yep! That's the email addy I used. THANK YOU SO MUCH!!!

 

[cglaura]

Well, now I feel completely dense today. I'm trying to register for the forum and it's asking what the password is to sign up and that it's in the Member Zone under General News. I can't find either! Is it Monday again??

You have to login to see that LOL. I wrote you the wrong info before, the forum registration does ask for user id, I just didn't get far enough to see it.

I posted a question over there to see what can be done.

Will post back if I hear anything.

 

[cglaura]

That's why I love SR! A mod just replied.

Can you pm me your name & email address. Then I can pm her over there and she will post it in the Mod section.

 

[cglaura]

Rec'd your pm. Sent you a reply with an add'l reply I received from an SR employee about contacting them again...

 

[cglaura]

Just got this:

Her account has been reactivated! She should also receive our standard reactivation email as well as a personal email from me. I hope she's good to go now.

Thanks to both of you for helping. We definitely want SR members to be well cared for!

Another reason why SR rocks! So easy to work with.

 

[NeverlandClub23]

Thank you so much! SR members rock! I am activated and I also received a very nice email from Angie. Thanks again for all of your help!!

 

[bbangel]

Glad it all worked out and welcome back!