Suggestions?

[MickeyMomTo2]

I am trying to register my daughter's birthday on the WDW website (for the What Will You Celebrate Promotion). For some reason, the state and zip code fields will not allow me to enter info. When I try to submit without the state and zip, it won't accept the registration. I don't think it is a problem with my computer because I tried to register on someone else's computer as well. I asked about it on the Disney Contact Us form, and this is the response I got:

Dear Disneyland® Resort Guest,

Thank you for your interest in Disneyland® Resort and Fairytale
Weddings!

(The response goes on in great detail about weddings, but I'll leave that out.)


Is there anyway to call and register or to let them know that there is a problem with the form? Obviously the Contact Us doesn't work!

THANKS!

 

[Avalon_toon]

Sometimes it helps to use a different browser - try Explorer if you were using Firefox, for example. Not sure what else you could do!

 

[MickeyMomTo2]

I did try both Explorer and Firefox on my computer, and Firefox on someone else's computer, but none of them worked.

 

[Where'sPiglet?]

Did the USPS just recently change your zip code? My parents had their zip code changed once and online forms would not accept the new one for a while; it did not recognize it as valid.

 

[MickeyMomTo2]

No, my zip code hasn't changed, but I can't type anything into the box. It won't even give me a cursor. Amazingly, I just tried it again, and I was asked to take a survey about my experience. I was able to state that I couldn't enter my state or zip on the birthday registration, so maybe someone will fix the problem!