I am currently notifying all of our customers that strollers in Disney have been a target for thieves. Please do not leave any valuable personal items in the stroller while it is unattended. In addition, when you park the stroller, you may remove one of the rear wheels and take it with you (can be done easily by squeezing a button next to the wheel). This will make the stroller not so appealing to thieves. If your stroller is taken, please notify Disney security and us immediately. You may ask the closest cast member how to help you with this.
Our rental agreement states that the customer is responsible for the stroller while it is in their possession. Many customers have been inquiring about theft insurance. After listening to our customers' needs, we are now offering the opportunity to purchase damage and theft insurance. By purchasing the insurance for $25, the customer will not be charged the cost of replacing a stolen or damaged stroller. If you are interested in this, you may make your payment on our website under the tab Rental Insurance.
Have a great vacation!
Yours truly,
Shannon Tanner
Orlando
Stroller Rentals, LLC
www.OrlandoStrollerRentals.com
OrlandoStrollers@att.net
800-281-0884