I'm one of the few people who've actually complained (on the boards) about the barber shop, but for DS4 there just wasn't the magic I've read and read and read about. He sat very still and still got a crooked haircut- just a basic little boy haircut- no special request or anything. Then, even though DD6 got ONLY pixie dust and I reqested it for DS they didn't do it. He was soooo ready to leave the chair I didn't make a deal of it. Anyway, I have to say the walk-in place by the mall where DS gets a lollipop afterward is more magical for him!
I'd go back for pixie dust or maybe a gel Mickey for the kids, but I don't think I'll ever bother with another haircut.
Oh, it wasn't busy that day. We had NO wait and the one person who came in after us (came after DD's pixie dust) was seated immediately so that wasn't the excuse. It wasn't a BAD experience and I'm sure "I" was the only one disappointed, but for how "fun" I thought this haircut was going to be it turned out just like any other haircut. DD LOVED her pixie dust.