Unfortunately, after the experience I had, I don't think I'll be back for a while. There is just 2 things I ask of a buffett even if the service stinks : keep the place clean and the food decent.
What I saw was not clean, the buffett line not even somewhat orderly, and the management very lax for some reason that night. However, I know that places can have off nights so I will not try to get caught up in past experiences. I will go one day again but not this trip around.