It's been down for going on a full year. I wonder how much of it was because SM didn't get its refurb this last January (due to BTMRR being down for its own).
I don't know how difficult it is for them to keep that kind of thing going, but it is kind of annoying to see it continually broken when it seems like it would normally be a simple fix. Maybe it isn't that simple, but if so, that's so much more the reason they need to try and increase the reliability of whatever keeps breaking.