Spirit - Increased baggage charge problems

[Krissalee]

I booked our flights for our October trip a few weeks ago. Spirit has been charging for checked bags for the last year or so. When I booked my flight, I didn't pre-purchase any bags. DH and I were still planning, and didn't know if we would need 1 or 2 bags for the trip. A few days ago, I got an email from Spirit, informing me that effective June 20, the cost of each checked bag was increasing by $5. That night, I went online, and tried to book my baggage at the lower rate. The website would not allow me to book bags. I tried daily for the next 2 days, and then I started calling Spirit. Apparently, they are aware that their website won't allow bags to be booked online, yet they won't book bags via phone - the company line is "you can only pre-purchase bags online or at the airport." I asked for the lower rate to be gauranteed, but they said they can't do it - I have to book my bags on a non-functional website before midnite tonight to avoid the increased rates. Uugghhh! I am so frustrated!!!!!

 

[LittleMermaidsMom]

You can only pre-purchase your luggage within 90 days of your flight.. I believe they just changed this policy within the past week, I'm sure in anticipation of the increased fees

I just purchased our bags yesterday for our flight in August and I saw the 90-day requirement on their website

 

[SherylWrites]

Same with seat selection. 90 days. It is frustrating though to want to plan when there are limitations!

 

[Krissalee]

Thanks for your input. They recently (temporarily) ammended their policy, as they have been encouraging people with flights to buy their bags now - even those with over 90 days to their flight have been innundated with e-mails to BUY NOW. I just got an email that now everyone can buy their bags for a booked flight, and they have extended the reduced rates. I just confirmed mine for the lower rate and I am 119 dyas out. I am aware that the 90 day seat assignment still holds true.

 

[mickey2000]

mmmmmmmmmmmmm

Maybe the emails to buy now would be to generate a quick cash flow ??? JMO

 

[Lewisc]

mmmmmmmmmmmmm

Maybe the emails to buy now would be to generate a quick cash flow ??? JMO

Correct, and it may also negate DOT complaints.

 

[Tinkerbell58]

I am aware that the 90 day seat assignment still holds true.

I just booked seats a few days ago for our mid-October trip with more than 100 days out.

 

[mickey2000]

I just booked seats a few days ago for our mid-October trip with more than 100 days out.