Southwest price decrease?

[disneyfanUSA]

Hi, my Southwest flight price has decreased. I would like to get the credits back. Can you do this on there website. If soo how?

TIA

 

[dismomm]

If this is your first time doing this, I would suggest getting online and calling the SW 800# and they will walk you thru it. That way you won't be afraid you are doing it wrong. It's not a difficult process. Congratulations on your lower fare!

 

[disneyfaninaz]

You go to he SWA site and click on Travel Tools. Then click on "Change Reservation." Once you have that screen open you enter your confirmation number and select the flight you want to change. It will then take you to the booking screen where you select the flight. You confirm your selection and then you will be shown that you have ticketless travel funds to use within a year of your original reservation date.

It is very easy. No need to call SWA.

 

[disneyfanUSA]

You go to he SWA site and click on Travel Tools. Then click on "Change Reservation." Once you have that screen open you enter your confirmation number and select the flight you want to change. It will then take you to the booking screen where you select the flight. You confirm your selection and then you will be shown that you have ticketless travel funds to use within a year of your original reservation date.

It is very easy. No need to call SWA.

When i type in my info it says this "Your reservation contains modifications that prevent you from changing it online." anyone know why?

 

[disneyfaninaz]

When i type in my info it says this "Your reservation contains modifications that prevent you from changing it online." anyone know why?

I don't know why, but I get that too sometimes. In that case you do need to call SWA and they will adjust the price for you and give you the credits. The other thing you can do is cancel your existing reservation and use those credits to purchase the new reservation at the lower fare. I have done that too in the past.