song credit???

[akrake]

how do i get a credit for a lower fare? song has lowered the fare for one portion of my trip. is there a way to do this? can i do it online or do i have to call?
thanks.
amie

 

[safetymom]

You need to call. It is more complicated than just seeing flights that are less.

 

[Poorman]

Good luck.

If you see a lower rate and want to change they charge $25.00 and give you a voucher for the difference.

 

[akrake]

if i'm charged a fee, is it $25 per ticket or total? i'd be in the "Hole" otherwise.
thanks.
amie

 

[Poorman]

I believe it is $25.00 per ticket. Most of the time with Song you will have a problem getting a reduced fare.