As we went in to Universal the other afternoon, we were talking about how generally happy everyone seemed and how much everyone seemd to be enjoying themselves including the employees. Everything was clean and looked well kept. It was nice to see that there is still such a happy and magical atmosphere in Orlando. Kudos to Universal.
I've always been a huge Disney lover, and took to heart the training way back on College Program that every detail had to always be perfect. We've noticed more and more of our favorite little secret spots and activites being closed at Disney, with no replacement. I think Disney is relying too much on it's big crowds now loyally returning without much concern that they will stop coming back if they don't leave happy anymore.