Here are my thoughts.
Disney's site - The sites layout has good potential, I like the separate areas for each park, but everything else is completely broke. The list is too long, but as stated above it is just not worth the time. They had an official day and I was expecting a huge change or a major update, but alas they did absolutely nothing. I think their webmaster is on vacation or something.
Some additional thoughts on other web sites and discussion boards. It has been an interesting 2+ years watching how pin information has come out. I used to solely rely on this board and having people post that a pin came out, it was the only way you knew, and it was also where I did a lot internet trading. This and Pinpics is where it started, for me. Now, we have the two main disney pin information web sites. I think having two has been great for the hobby. It will be interesting to see how things change with Disney supposedly focusing on their web site.
There are also a ton of discussion boards out there, too many to keep track of, but all have their unique style and unique personalities. It really just shows how diverse the people are that enjoy this hobby.