We recently were on vacation at the World a couple of weeks ago and I'm just now getting the chance to post about our experience at the Pop. We absolutely love this resort and this was our 5th stay there. It is cheap, new, has a great food court, and you can see the fireworks from the 50's, which is where we always stay.
Well, this was our first stay since they enforced the no smoking in all rooms and balconies. Here is what happened to us.....DH-32, Me-28
We check in on Sun. Nov. 11th around 1PM and take our things to our room. I can't remember our exact room number, but it was 31 something. It was in an interior corner the side closest to the parking lot if that helps. Well, the first night everything was fine. The second night we arrived back from a day at Epcot, ate some dinner, go to bed and at around 12AM we both wake up to the smell of smoke in our room. Neither of us smoke and I guess you could say we are sensitive to it but we don't have asthma and aren't allergic to it. At first we couldn't tell if it truly was cigarette smoke or some other smoke. It just kept getting stronger and stronger. And for it to wake us both up it had to have been pretty strong. DH goes outside to look around and see if he sees anyone smoking. Nothing. Even if someone had been smoking out there it couldn't have been that strong in our room unless they had been laying down blowing it under our door. It was stronger than alot of bars I've been to. We finally realize it is strongest in the bathroom and figure it must be coming from the vent. So DH calls the front desk and tells them how we were both asleep and were awaken by the smell of smoke. She asks if we looked around outside and he said yes and didn't see anyone. I ask to make sure there isn't a fire nearby and we aren't smelling that because it was just soooo strong I wanted to be sure. She assures us there is no fire. Then she jokes with him and says, "Are you sure your wife isn't smoking in the bathroom and hiding it from you?" He told her no, that neither of us smoke, but it was very strong. She says that they could bring an air purifier to the room for us. He asks me if that's what I want and I was just so tired that I said not tonight and maybe tomorrow if we still smell it. She said okay and they hang up. Well, we close the bathroom door and finally get back to sleep.
The next morning we wake up and it doesn't smell as bad. Until DH opens the bathroom door and the smell pours out of their. It was worse than the night before. He hurries up and shuts the door back. It was so bad it was like someone was standing right in front of you blowing it straight in your face. DH really has to go to the bathroom so he goes to the ones by the bowling pool to use that. He's also pretty upset about the girl at the desk the night before joking about it being me smoking in the bathroom. While he is gone I call the front desk and explain how we had called last night and wake up this morning, had the bathroom door closed last night and when we open it it's worse. I told her it's so bad we can't even use our bathroom. She apologizes and tells me that 16 rooms are connected through the same bathroom vents. 4 over and all 4 floors. So, if anyone in any of those rooms was smoking in their bathroom they probably had their vent on blowing it into it but all it does is send it throughout the other rooms. She says she can move us to another room not connected to these and also will give us 25% off the last nights stay. She says to have our bags packed under the window and they will move them for us while we are away today. I also got to pick which area I wanted to move to and could have even chose preferred but because we like it more quiet we stayed in the 50's section. DH comes back and I tell him about everything but he is still upset about the other womans comments and that we have to pack up everything and move because of someone else thinking they can get away with smoking in their room.
I also was reading throught the papers they give you when you check in and it says if they find out you have smoked in your room or balcony it is a minimum $200 fine. I would think that would just cover them having to give the other 15 rooms a percentage off if they complain of the smell. BTW, we didn't have any problems in the room they moved us to for the remainder of our stay, which was 5 more days.
Closing thoughts--
- We still love the Pop for all the reasons mentioned in the 1st paragraph.
- I do not approve of the new no-smoking in the rooms policy even though we are non-smokers.
- I do not agree with the smoking areas. I understand that they are made centrally located for all, but that also means that every non-smoker must walk through a cloud of smoke to get to where they need to. ie:Right by the doors to enter the main building, and on the main paths to the main building.
- There will always be people who think they can get away with something, thus ruining things for others, and causing headaches both for the cast members and guests.
- I think they should make one building or half a building just for smokers and furthest from the main guest areas(pool, main building) or else have one of those 16 block of rooms in each building for smokers.
I'm also thinking of sending these thoughts to Disney. Does anyone know the best place to send this and get a response?
Thank you and I hope this helps someone else, April
Well, this was our first stay since they enforced the no smoking in all rooms and balconies. Here is what happened to us.....DH-32, Me-28
We check in on Sun. Nov. 11th around 1PM and take our things to our room. I can't remember our exact room number, but it was 31 something. It was in an interior corner the side closest to the parking lot if that helps. Well, the first night everything was fine. The second night we arrived back from a day at Epcot, ate some dinner, go to bed and at around 12AM we both wake up to the smell of smoke in our room. Neither of us smoke and I guess you could say we are sensitive to it but we don't have asthma and aren't allergic to it. At first we couldn't tell if it truly was cigarette smoke or some other smoke. It just kept getting stronger and stronger. And for it to wake us both up it had to have been pretty strong. DH goes outside to look around and see if he sees anyone smoking. Nothing. Even if someone had been smoking out there it couldn't have been that strong in our room unless they had been laying down blowing it under our door. It was stronger than alot of bars I've been to. We finally realize it is strongest in the bathroom and figure it must be coming from the vent. So DH calls the front desk and tells them how we were both asleep and were awaken by the smell of smoke. She asks if we looked around outside and he said yes and didn't see anyone. I ask to make sure there isn't a fire nearby and we aren't smelling that because it was just soooo strong I wanted to be sure. She assures us there is no fire. Then she jokes with him and says, "Are you sure your wife isn't smoking in the bathroom and hiding it from you?" He told her no, that neither of us smoke, but it was very strong. She says that they could bring an air purifier to the room for us. He asks me if that's what I want and I was just so tired that I said not tonight and maybe tomorrow if we still smell it. She said okay and they hang up. Well, we close the bathroom door and finally get back to sleep.
The next morning we wake up and it doesn't smell as bad. Until DH opens the bathroom door and the smell pours out of their. It was worse than the night before. He hurries up and shuts the door back. It was so bad it was like someone was standing right in front of you blowing it straight in your face. DH really has to go to the bathroom so he goes to the ones by the bowling pool to use that. He's also pretty upset about the girl at the desk the night before joking about it being me smoking in the bathroom. While he is gone I call the front desk and explain how we had called last night and wake up this morning, had the bathroom door closed last night and when we open it it's worse. I told her it's so bad we can't even use our bathroom. She apologizes and tells me that 16 rooms are connected through the same bathroom vents. 4 over and all 4 floors. So, if anyone in any of those rooms was smoking in their bathroom they probably had their vent on blowing it into it but all it does is send it throughout the other rooms. She says she can move us to another room not connected to these and also will give us 25% off the last nights stay. She says to have our bags packed under the window and they will move them for us while we are away today. I also got to pick which area I wanted to move to and could have even chose preferred but because we like it more quiet we stayed in the 50's section. DH comes back and I tell him about everything but he is still upset about the other womans comments and that we have to pack up everything and move because of someone else thinking they can get away with smoking in their room.
I also was reading throught the papers they give you when you check in and it says if they find out you have smoked in your room or balcony it is a minimum $200 fine. I would think that would just cover them having to give the other 15 rooms a percentage off if they complain of the smell. BTW, we didn't have any problems in the room they moved us to for the remainder of our stay, which was 5 more days.
Closing thoughts--
- We still love the Pop for all the reasons mentioned in the 1st paragraph.
- I do not approve of the new no-smoking in the rooms policy even though we are non-smokers.
- I do not agree with the smoking areas. I understand that they are made centrally located for all, but that also means that every non-smoker must walk through a cloud of smoke to get to where they need to. ie:Right by the doors to enter the main building, and on the main paths to the main building.
- There will always be people who think they can get away with something, thus ruining things for others, and causing headaches both for the cast members and guests.
- I think they should make one building or half a building just for smokers and furthest from the main guest areas(pool, main building) or else have one of those 16 block of rooms in each building for smokers.
I'm also thinking of sending these thoughts to Disney. Does anyone know the best place to send this and get a response?
Thank you and I hope this helps someone else, April
