Small Rant on E-Ticket--I never do this!

[NemoCat]

Hello Everyone!

I have had an account here for quite sometime, but rarely post. I just feel I need to post.....I bought my DL ticket last night for the 24 hour event this Friday. I bought an E-TICKET. Thought it would be sent right to me. Waited a few minutes......nothing. Okay it is late, I will go to bed and it will be there in the morning. Check e-mail in the morning, nothing. Check throughout the day, nothing! :/ I e-mail the ticket people. I get an auto response back saying they will get back to me within 5 business days. Well, I am leaving tomorrow night(we are driving from Phoenix AZ). SO, I get home tonight and call them. I miss them by 2 minutes!! They close at 8 pm. I will call them tomorrow morning HOPING they can re-issue my ticket through e-mail. IF not, I will have to wait in a LONG LONG line Friday morning to get my ticket re-issued. I think I am annoyed because they already took my money and I got the confirmation e-mail about my order.

okay I am done. I seriously never rant, but this has me frustrated. still looking forward to being in the park again! (I have read the crowds are going to be insane!)

Anyone else have any problems recently with ordering e-tickets?

 

[sonnyjane]

Hello Everyone!

I have had an account here for quite sometime, but rarely post. I just feel I need to post.....I bought my DL ticket last night for the 24 hour event this Friday. I bought an E-TICKET. Thought it would be sent right to me. Waited a few minutes......nothing. Okay it is late, I will go to bed and it will be there in the morning. Check e-mail in the morning, nothing. Check throughout the day, nothing! :/ I e-mail the ticket people. I get an auto response back saying they will get back to me within 5 business days. Well, I am leaving tomorrow night(we are driving from Phoenix AZ). SO, I get home tonight and call them. I miss them by 2 minutes!! They close at 8 pm. I will call them tomorrow morning HOPING they can re-issue my ticket through e-mail. IF not, I will have to wait in a LONG LONG line Friday morning to get my ticket re-issued. I think I am annoyed because they already took my money and I got the confirmation e-mail about my order.

okay I am done. I seriously never rant, but this has me frustrated. still looking forward to being in the park again! (I have read the crowds are going to be insane!)

Anyone else have any problems recently with ordering e-tickets?

In the past when I have ordered e-tickets, the ticket was attached to my original confirmation email. Is there a link or attachment to that email? And I'm guessing you obviously checked your spam folder?

 

[NemoCat]

nothing attached. it even says in the e-mail that this is not the ticket and that another e-mail should arrive in a few minutes with the ticket. :/ and yes i check my spam/junk a few times just to be sure.

 

[SMD]

You could go to the ticket booth on Thursday. Also, he booths may be open overnight, if they allow people to camp out on the esplanade.

 

[NemoCat]

You could go to the ticket booth on Thursday. Also, he booths may be open overnight, if they allow people to camp out on the esplanade.

I won't be leaving Phoenix till 11 pm Thursday night. I agree, I bet the ticket booths will open earlier than usual, but i won't be the park till 5 or 6 am. thank you for the suggestions though. I am hoping the ticket shows up by tomorrow morning.

 

[BLKKROW]

Check your Spam or Junk mail folder?