I think all of the deluxe resorts have artists sitting in the lobby to do portraits for you. When we stayed at VWL last Christmas it was characatours (sp??) though. At the GF and BC I know it is real, beautiful pastel sketches. A friend of mine had both of her kids done at BC and the pictures are gorgeous!! I don't remember what she paid, it was pretty pricey I think, and that was a few years ago. When we went to eat at the BC in December the artist was doing somebody's dog, a Golden, and was obviously working from photos (the dog was not there!!) Sorry I can't help more. I know the artists are just sitting in the lobby, but I am sure they work certain hours, and I am not sure of the cost or how long you actually have to "sit." Maybe call the hotel and ask if no one else answers here??? I have always wanted to do this with my kids, just wonder if someone local would be cheaper???