Significant changes to MDE app in regards to Resort

[mrsap]

This isn't from your app?

Immediately after I downloaded it last night, I was able to access that information. However since I woke up this morning, I have not been able to access any of my plans. It does not even come up as a part of the options.

 

[TongaToast21]

Haven't people been able to bypass the front desk for years with online check-in? (no snark intended)

 

[AngiTN]

Haven't people been able to bypass the front desk for years with online check-in? (no snark intended)

No, not 100% of the time. Some, for a reason no one can identify, do not receive a text with a room number. That's for US guests. Obviously International is a different animal all together. So for this purpose, I'm referring to US guests only

 

[mrsap]

Updated to note: my Plans are back after deleting and reinstalling app. Thanks @AngiTN

 

[TongaToast21]

Not 100% of the time. Some, for a reason no one can identify, do not receive a text with a room number. That's for US guests.

thank you-- i had to reread and noticed it wasn't always the case for everyone.. understood now!

 

[AngiTN]

Immediately after I downloaded it last night, I was able to access that information. However since I woke up this morning, I have not been able to access any of my plans. It does not even come up as a part of the options.

I've had that happen a time or two. No idea why but I always sign out and back in and it works. Plans show up again. Hopefully deleting works. I'm pretty positive it's not a safari incompatibility.

 

[pschro1]

reinstalling the app was probably the only thing i didnt do. after reinstalling the app i was able to modify our check in information.

 

[billlaurie]

I just updated mine and was able to see all the changes. There are also some changes to the FP modification process with two change tabs now, one to modify the existing FP to a different time and the second to modify to a different FP.

 

[SaintsManiac]

So is anyone else close to the check in date and not able to opt out of housekeeping on the app?

 

[AngiTN]

So is anyone else close to the check in date and not able to opt of our housekeeping on the app?

Where are you staying?

 

[AngiTN]

I just updated mine and was able to see all the changes. There are also some changes to the FP modification process with two change tabs now, one to modify the existing FP to a different time and the second to modify to a different FP.

I like it better. Though I think I'm in the minority. I think searching for new times is easier. I can't think of a single time where I searched for a new time and needed to see other FP at that same time. I search for one or the other, never both at once. I know I'm either going to book a new time for my FP or book a new one.

 

[SaintsManiac]

Where are you staying?

Pop

 

[AngiTN]

Pop

And you see all the other new format changes? Just no option for Service Your Way?

 

[SaintsManiac]

And you see all the other new format changes? Just no option for Service Your Way?

Yep

 

[billlaurie]

I am staying at POP too but my stay is a month away. I was able to see the option.

 

[SaintsManiac]

I am staying at POP too but my stay is a month away. I was able to see the option.

Did you book direct or through a TA?

 

[AngiTN]

Yep

Odd. You looked all the way at the bottom?
Here's the difference between a Mod stay and a Deluxe stay (you can see where it falls in relation to Address on each of them)
Deluxe

And the Mod

 

[JETSDAD]

I like it better. Though I think I'm in the minority. I think searching for new times is easier. I can't think of a single time where I searched for a new time and needed to see other FP at that same time. I search for one or the other, never both at once. I know I'm either going to book a new time for my FP or book a new one.

It can make it more difficult to search for new times if there currently are not any other times available. There is no way to refresh the times without backing out and clicking Continue again. Before you could just keep refreshing even if there were no times available until something showed up.

 

[SaintsManiac]

Yep mine looks like the deluxe shot you have. Maybe I’m getting an upgrade!

 

[billlaurie]

Did you book direct or through a TA?

Direct 12/16-12/20