I'm happy with the quality of photos for sure. They are cookie cutter in that when you get them done, they have very specific poses for people. They get you in, pose you, then out. As a result, I can't say I've liked the way I look in some of them. But that's on me, not the photographer. I will be getting the unlimited once again.
Poses. Yes, they are posed, not spur of the moment, but within reason, they will do whatever you ask. Don't want pictures of you just standing there? Don't just stand there! My favoirte example was on the main staircase on Formal Night. My wife handed me one of her shoes, climbed part way up the staircase, I bent down on one knee, and lifted the shoe up to her. It took a few seconds for us to get ready. The photographer understood and was ready to capture the shot when we were ready. Cinderella at the Ball is one of my favorite shots from that cruise, even if it was posed.
They're okay. (I bought a few of them). I still find it expensive when you can take your own and they will look almost just as good.
Theirs vs. Ours. On our 7 day cruise, I took over 1000 pictures. Between the rest of my family, we took over 5000 pictures. With our unlimited photo package, we got about 100 pictures from them. When I went back over all of the pictures to pict out my favorite 50 or so for printing out (and for a digital album), I ended up with about 20 of theirs and 30 of ours. So yes, we had a lot of our own pictures that we liked, but almost half came from the 100 they took. This to me shows how much we liked what they did.
We use a DSLR camera and my husband doesn't like to be in the pictures, so for the character meets I have both the Shutters and his photo's. I create a photo book of the trip at home with a combination of all the photo's. We edit them in Lightroom, but 80% of the time, I'll go with the Shutters photo's, simply because he can't compete with a professional flash set up. The 20% are the times when I had some really cool interaction, which they hardly even shoot or when there was no decent photo in the batch (it happened a few times).
This is true. I also wanted to mention that some of their pictures were places that we didn't take our own pictures, like most nights they would come to the tables. They'll shoot your whole group if you like, but they also shoot in pairs. We quickly learned to vary who sits next to whom and got some great pairings among our group. Also, they have photographers on Castaway Cay. One of our favorite shots is a group shot of us together IN the water. Great picture.
and there is a border applied on every image, sometimes it is neat, sometimes cheesy.
This is the WORST aspect of the Shutters photos. They pretty much all come with boarders. You mostly can't opt out of them, and some of them are even tough to crop out. If you are picky, this could REALLY bother you. On the other hand, maybe you'll like the boarders. If you know you don't like them, ask them to take a bit wider shot, then you might have better luck cropping the boarders out later.
What ever you do, enjoy! And let us know how it worked out for you.