I don't have time to write much, but my suggestions right now are:
- write everything down that you remember, including as much detail as you can (like who did what, who said what).
- separate things into categories - the stuff doctors did should be separate from the things the other staff did because they will be handled by different people
- what you wrote down is just for your notes, not necessarily to share with anyone
- pick out 1 or 2 of the problems you had and write them up objectively (leave out your feelings like "what an idiot") to answer the questions: who, what, where, when. I personally would probably concentrate on the fall and one or two things that had to do with patient care - like forgetting your medications.
- Contact someone you know and trust, like the GP or whoever helped you to get into the hospital in the first place. I would talk to that person, not necessarily contact a lawyer at this point.
- each hospital has someone to deal with patient concerns. In many cases, the person is called the PATIENT ADVOCATE. That person's job is to listen to problems or complaints patients have and try to resolve them. If they don't have an actual Patient Advocate, the Director of Nursing would be the person to contact. You want to contact that person and give them your concerns. Not the whole list to start with - that is too much to start with and they won't be able to listen to/concentrate on what your concerns are. Make sure to keep your concerns answering who, what, where, when. They need those things to answer your concerns.
It is not that easy to actually change a medical record, so I would not worry about getting a copy of it so much. If it is a computerized medical record, it can't be changed without leaving a record of who looked at what part. If it is a paper record, people would have to draw lines thru the parts they were changing and then there would be no room to make a change. Usually, if someone makes a complaint to the Patient Advocate or Director of Nursing, that chart will be secured so that no one can access it without the Patient Advocate, Medical Records or the Director of Nursing knowing about it.
Some of the things are probably misunderstandings or things that were not explained well. These would be on their part and on your part.
For example, they probably have a rule that belts and things that could be used by someone to hang themselves are taken away, at least for the first 48 hours. They would have probably looked at your dog's harness as a belt, not as your way to control the dog. That is a misunderstanding that they did not handle the harness as part of the dog.
One of the other things that was probably a misunderstanding is about the blood sugar. I don't have time to explain right now, but one of the most common treatments for hypoglycemia is to use a diet that is the same as a diabetic would use. The problem in diabetes and hypoglycemia is in how the body handles sugar. It sounds like they did not explain what they were doing well and that made you distrust them. They would test the blood sugar to see what is happening; even if your dog alerts you, they need to know what the level is, not just that it is low. They would need that in order to plan a diet and see how different foods affect the blood sugar.
The social worker saying you could not leave for 48 hours was probably true. In many cases, there is a 48 hour 'hold' on patients who are admitted to a Psych unit. Depending on your state, that might be the law. The social worker should have explained it better if that is the case.