I really liked the Hairy Coo tour and had a great sunny day for it. I knew I had wanted to go to the Wallace Monument and was glad I went. A bit of a hike up to it - you can go inside if you want but none of our group did. I believe the bus was full and it is one of the shorter buses. The seats are a bit cramped/tight on the bus, and I would say that was the only part that could have been better. Got to see the Forth Bridge and again, I enjoyed the little town we stopped in for lunch. Also stopped at two lochs (lakes), got to stop and photograph Stirling castle, stopped at Doune Castle (again, you can pay extra and go in though no one in our group did) ..... and then there was a stop to see the Hairy Coo. Even got to feed one. The guide Nic was great and was both informative and entertaining. I personally was glad I went as it was nice to go someplace that the Disney tour was not going, and Scotland has such beautiful country.
Back in Edinburgh I did the Mary Close tour and enjoyed that also. Incredible how people lived back then. Also found after talking to at least 4 locals that many of the souvenir shops up and down the Royal Mile are not owned by Scots.... apparently only a very very few are. Two of the ones I went in that supposedly were owned by locals were Luckenbooth and Neanie Scott. I remember Neanie was in the Canongate section of the Royal Mile. In that section (or maybe down the hill a bit) there was a nice tea room and also a shop that sold shortbread and all sorts of Scottish desserts, foods etc. I found most of the shops there do NOT stay open late in the evening like the US.
I know there were 4 different guides when we were in Scotland as Disney had two different tours running with one group a few days ahead of us. Not sure if anyone will have the same as I, but if you have Zoe and Steve, you are in good hands. Two excellent guides that took great care of us. Tell them Blake said hello
As far as the hotels, the one in Portree seemed to be everyone's personal favorite. The hotel was very quaint, had an excellent view and the staff was very friendly. And whenever you get to a new town, the guides will hand you out restaurant suggestions in the town for the dinner on your own night.