we were there a few years ago, but the beginning of December, and Santa was out during the day. We didn't wait all that long, but I will tell you....when we were done, I could have sworn it was THE Santa himself sitting there. We were asked by a cast member if a family with special needs children could go ahead of us, as they had been waiting awhile as well. Of course, we said yes. One of the children was severely disabled. Santa was so kind, so gentle, so loving....it left me in tears, and it wasn't even my child! I get goosebumps thinking about it even now. One of the most magical experiences I have ever had! Have a great time!