Rude cinderella. :(

[Nyteacherbelle]

Just got back from an amazing trip, and I must say, the character interaction had been fantastic. Until last night, when atthe Happily Ever After Dnner, Cinderella didnt even say hello, and quite obviously ignored the fact that my daughter had asked her a question. She looked at her when she spoke, so it doesn't appear that she didn't hear her. She signed the book, posed for a picture, and briskly moved on. All of the other characters were very interactive. My little one was so excited to meet her favorite princess, and was very hurt. Is this typical for this particular character meal? I do understand that Cindy is definitely in demand with all of the kids.

 

[juliebug1997]

Sometimes, I think they feel so in demand that they zone out a little. We've had to repeat questions before, etc. Maybe explain to your daughter that Cindy was worried about the mice since there was no more cheese on the buffet for them.

Really though, you are dealing with humans in these instances and sometimes they get distracted and miss things like we do. I wish you would have taken DD over to MK and gotten a fast pass for the princesses at the Town Square Theater. As I remember, Cinderella was there too. Hopefully, DD is still in love with her favorite princess and will get to see her again too!

 

[Fantasmiss]

It's not typical for the meal, Cinderella or any character in WDW. Cinderella's only human and she might've been distracted or something. You should've spoken to a cast member about it. I'm sure they would've made it up to your daughter, probably by letting her meet Cinderella again and made sure Cindy gave her a lot of attention!

 

[juliebug1997]

It's not typical for the meal, Cinderella or any character in WDW. Cinderella's only human and she might've been distracted or something. You should've spoken to a cast member about it. I'm sure they would've made it up to your daughter, probably by letting her meet Cinderella again and made sure Cindy gave her a lot of attention!

I told a CM once that Daisy accidentally skipped us at Tusker House, but we really wanted to visit with her. She basically stomped back over to us, did not stand still for a picture with me, DH had to ask her to do it again, and the barely stood still for a picture with DH. She pretty much stomped away and I'm still not sure that she signed our book. We won't be visiting Tusker House for a while.

 

[Fantasmiss]

I told a CM once that Daisy accidentally skipped us at Tusker House, but we really wanted to visit with her. She basically stomped back over to us, did not stand still for a picture with me, DH had to ask her to do it again, and the barely stood still for a picture with DH. She pretty much stomped away and I'm still not sure that she signed our book. We won't be visiting Tusker House for a while.

If I were you, I would've gone to Guest Relations and told them everything, I'm sure they would've done something. We LOVE Tusker House, go twice on each trip and have always had a great experience with the characters there.

 

[ShannonMB]

If I were you, I would've gone to Guest Relations and told them everything, I'm sure they would've done something. We LOVE Tusker House, go twice on each trip and have always had a great experience with the characters there.

Wow, this thread is making me sad! I have never seen a character act in any way but totally in character, and I have to say, seeing Daisy act that way would REALLY ruin the magic for me. Cindy may have just spaced out, but Daisy was totally out of line!! I agree with the sentiment above. Someone who could really make this up to my family would be hearing about that! And if I know Disney, they would! Sorry you had a bad experience OP!

 

[Nyteacherbelle]

Thanks all! We did get to meet Cindy at town hall, and again at CRT, so we did get some quality time! This was our last night, so after a week of fabulous characters, we were expecting that level of interaction, and Abby was really looking forward to saying a proper good bye, First world problems, I'm well aware! I told my girls that the step sisters were teasing Cinderella too much that night, and she was feeling a little sad about it.

 

[ShannonMB]

First world problems, I'm well aware!

Love it!

 

[wiigirl]

If I were you, I would've gone to Guest Relations and told them everything, I'm sure they would've done something. We LOVE Tusker House, go twice on each trip and have always had a great experience with the characters there.

 

[JennyDrake]

Not to be callous, but if that was the only let down of your trip, you need to focus on the MANY positives.

 

[ShannonMB]

huh, I didn't get that at all from the OP ^^^. She even prefaced it to say she had fabulous character interaction the whole trip.

I know most of us here are totally in love with Disney. I prefer to spend most, if not all, of my discretionary vacation income at Disney lately. However, this summer we had the opportunity to vacation at a well-known beach town and I was really kinda shocked at how inexpensive everything was. I found a very nice souvenir polo shirt for DH, and when I saw the price, my first thought was WOW, that would be literally twice as much at Disney! We dined 3 times on what one upscale table service meal would have cost at Disney. Don't get me wrong. I will spend what they charge to have that Disney experience - time and time again - but I expect that Disney experience while I'm there. That is not limited to, but certainly includes, characters who are glad to be there and very excited to meet my kid.

Just saying!

 

[BringingUpDisney]

We had a chilly Belle last trip greet us at Askerhaus, she didn't want to interact with DD 2 at all. I even have a picture that captures her lack of interest. I am holding DD and she is turned away looking in the other direction. Good thing those photos are free!

The rest of our trip had lovely interactions. I figure it's bound to happen once or twice...

 

[maxiesmom]

Not to be callous, but if that was the only let down of your trip, you need to focus on the MANY positives.

I agree. I would be bit upset, but maybe you could have said something like "Guess she is late for a date with the Prince" so that your daughter didn't focus on Cinderella's bad mood.

I know CMs are paid to do a job, and face characters should be more with it, but even they can have a bad moment. Not worth rushing to Guest Services over, imho.

 

[ArwenMarie]

One year at CRT, the only princess I got a truly happy vibe from was Jasmine. The rest seemed very cranky that day!

 

[chloelovesdisney]

One year at CRT, the only princess I got a truly happy vibe from was Jasmine. The rest seemed very cranky that day!

Ditto, we had a string of less than happy Princesses at Akershus. Ironically the one great interaction was with their Cinderella, lol. Snow White was just in a bad mood and the others were fair at best. We won't be returning there.

 

[lmhall2000]

I can not imagine what all the characters deal with on a daily basis..I would say half the time we interact with delightful characters, make us smile, they seem genuinely happy to bring lightness to all these families. Then there are the other half...where you catch that glimpse of perturb as you see them going from one table to another...or they're giving a 'look' to their handler that screams, "Get me out of here"...or those that do not tolerate crying babies so well...we never had one but are always drawn to them with an 'awww' and wonder how the characters will handle it, if they're in group one..they are AMAZING! If they are the other..a train wreck of an experience.

It is a tough job, for little kids we would always make up a funny story if our kids got the latter half of the characters...like the poster above said...I will have to say though, that we have NEVER run into a Goofy or a Mickey with an attitude, I guess not seeing their faces they get away with more

 

[Micca]

I told a CM once that Daisy accidentally skipped us at Tusker House, but we really wanted to visit with her. She basically stomped back over to us, did not stand still for a picture with me, DH had to ask her to do it again, and the barely stood still for a picture with DH. She pretty much stomped away and I'm still not sure that she signed our book. We won't be visiting Tusker House for a while.

That's unfortunate. FWIW--if you really like the food at Tusker House you shouldn't avoid it because of the one CM. CMs schedules change, and there is quite a bit of turnover. The odds of meeting the same cranky Daisy on a future visit is pretty slim. Of course even the same Daisy might be in a better mood next time.

 

[GadgetTheInventor]

Working as a face character has to be one of the most difficult if not the most difficult at WDW. Everyone expects perfection in their two minutes with you even if you just started your period and are having terrible cramps, are exhausted from a crappy work schedule, or are mentally drained from having to keep your cool after the nth annoying joke and visitors trying to get you out of character that day.

On top of that, look at the pool of workers that WDW has to choose from. These are young adults who fit "the look" who are willing to work for near minimum wage. I'm guessing that a lot of the kids who partake in the college program arrive starry-eyed only to discover that playing a princess every...single...day looses a bit of its glamor and find it hard to keep up the illusion of perfection at every moment.

Going to her boss is likely to get her in a bit trouble and possibly go on her record. Was she being malicious or was there a high probability of her just being human? I've reported some CMs before, but never before reflecting calmly on the situation and making sure that their behavior was not the result of what I would consider "being human". I agree with others when they cover for the characters, because it just isn't worth getting upset over the face characters' humanness not living up to the perfection of their movie characters.

 

[Lindaland]

This is one of the reasons Tigger is my fav!!!

 

[Nyteacherbelle]

Thanks for all of your responses. For the record, I didn't report this cm to anybody, and most certainly didn't make a scene. I am a teacher who works with autistic kindergarteners, so I know and understand how difficult it is to be "on" all the time at work. It was just frustrating to me considering this is a character experience I paid for, as opposed to a meet and greet in the park. Poor Belle standing in the sweltering sun in France was warm and welcoming. A air conditioned restaurant seems to be much better working conditions.