Room request advice?

[kington]

Hi, What's the best way and time (ie one week prior, two weeks prior or earlier) to make a specific request for a room at the resorts? What gets the best results - e-mail or phone? We are going to the BCVillas and have an idea of where we would like to be located. Thanks

 

[TDC Nala]

Call CRO or DVC - depending on where you booked - and have your request noted on your reservation. You can do that now if you want. Requests are not guaranteed.

Don't make a request for a specific room - if it isn't available, they could put you anywhere. Make a request for an area - higher or lower floor, certain side of resort, etc.

 

[DebbieB]

DVC resorts do not accept faxes or phone calls. Your requests must be noted on your reservation.

 

[kington]

Sorry but what is CRO?

 

[DebbieB]

CRO is the Disney Central Reservations Office. Where you call to get a room (non-DVC), 407-W-DISNEY.

 

[Deb & Bill]

Are you staying on DVC points or did you pay Disney cash for the villas? If you are renting points from a member, the member must make the requests for you. You cannot make any requests if you are not a member. If you are staying on points, MS will not put any specific room on your request - it needs to be somewhat general such as non-smoking, non-handicapped, water view, woods view, etc.