Srbright
DIS Veteran
- Joined
- Jul 4, 2012
rgf207 said:The 'Disney can do no wrong' crowd on here are simply amazing. Of course Disney is responsible. It doesn't matter if the company is contracted out. They represent Disney. Heck, Disney even advertises that you can check your bags and head to the park. It's part of the DME video. So how can people say Disney isn't responsible. Who is responsible? The OP, for using the service that Disney advertises as safe?
I do not know why people keep saying that it is Disney's fault that the OP had her things stolen.
It has nothing to do with being a Disney apologist or fanatic. It is a simple matter of contract law.
http://adisneyworld.disney.go.com/media/ibc/DisneyWorldIBC/IBC/popups/popup_terms.html
When you make a reservation at a resort you agree to abide by the terms and conditions (you have to click the box) and you do the same thing when you buy into DVC. The ME T&C are even more stringent, saying specifically that the are not responsible for valuables such as cash or cash equivalent.
Unless you can prove that Disney maliciously or negligently caused your loss (you yourself said you left it) then you have no claim. You believe you were robbed.
1) did you get the bag count slip from them before you left the bag with them?
2) You weren't there when the bags were delivered. Perhaps house keeping went through and thought it was trash and threw it away.
You should be thanking the management for going above and beyond because they had no liability to you
Stacy