Oh wow, that's really helpful, thanks. This is about the third time Southwest has changed my flight number (they keep cutting back on flights for the day we are traveling, understandably). I don't mind it much, it just took me aback because normally everyone on the phone is so chipper. It just made me realize they must REALLY be having a string of bad days with all these new announcements and changes.
I'm not the pp, but this seems to come up so I would guess the reasons are along the lines of common complaints I've seen coming up here: (1) spread out and long bus loop is not ideal when buses are running at such low capacity; (2) disney springs is something we and several others here are actively avoiding right now because of reports of large crowds and poor mask compliance compared to the rest of disney resort; and (3) not the most appealing (or easy to get to from your room) feature pool, which is a downside when parks have reduced hours and it is HOT out and no water parks.
Yes, we booked through a TA. Our agent emailed us after the Poly closure announcement. She emailed us the following day to say that WDW was moving us to CR. It showed up shortly thereafter on MDX.
The main reason was because it wasn't on the Skyliner (but also because I did not know much about it). My general thinking was and is if I am going to give up the Skyliner and themed suite, I wanted a significant upgrade for what I'm paying for an already reduced experience. I had already decided I don't want to deal with the buses based on what I have read so I will be renting a car. The Skyliner was the only thing keeping me onsite. Without it, there just doesn't seem to be any benefit to staying onsite if I have to rent a car anyway. I have always been an onsite person, but with the reduced experiences overall I am leaning toward staying offsite in a luxury condo or private home for a third of the cost. That would leave us enough money to take another trip when experiences are closer to normal.
We had two preferred rooms at POR booked. ( DH, me, 4 littles), I called when my final payment was due and asked what happens since POR is closed. The CM said I would be moved and price protected. They came back with two standard rooms at CBR telling me there would be no additional costs!! I asked if I might receive a refund on the difference since I had preferred rooms and was being moved to standard. I was hoping to simply get two preferred rooms at CBR. They put me on hold again and came back giving me 2 bdrm villa at SSR!! We have never stayed there and I am really excited!!! although it would have been really cool to stay on the skyliner the full kitchen and extra room will be really nice too!! I guess Disney really wanted to keep my money!!!!
We paid to transfer to Riviera too. It seems like the best option of the deluxe resorts open right now (still has all its dining open, skyliner transport to both parks, nice pools). Fingers crossed! It's our first time at a DVC resort so interested to see give it a try.
The fact that they came back to you with a bit of a downgrade hoping you'd be excited to get price protection drives me nuts. I know it's nothing huge, but the mindset argh. They tried to pull the same thing with me acting like they were doing me a favor moving me from a family suite at AoA into 2 rooms at Pop. I passed, but it's aggravating.We had two preferred rooms at POR booked. ( DH, me, 4 littles), I called when my final payment was due and asked what happens since POR is closed. The CM said I would be moved and price protected. They came back with two standard rooms at CBR telling me there would be no additional costs!! I asked if I might receive a refund on the difference since I had preferred rooms and was being moved to standard. I was hoping to simply get two preferred rooms at CBR. They put me on hold again and came back giving me 2 bdrm villa at SSR!! We have never stayed there and I am really excited!!! although it would have been really cool to stay on the skyliner the full kitchen and extra room will be really nice too!! I guess Disney really wanted to keep my money!!!!
Was your future date for later this year? I've had 3 different reservations that they've offered to move my dates keeping everything the same (only 1 I took them up on, the other we moved resorts and still holding out on 1.) This has happened over 3 different phone calls over the last month and a half, so I definitely think you can change dates...if for this year...they would not let me keep it for next year.
That’s amazing! I got moved from AoA to Contemporary but I’d love to stay at Riviera! I might call and see if they can switch me!
Buyer beware. Good business today. Not so great tomorrow if the customer find outs they got screwed.
We stayed in a 2 bedroom villa at SSR over the 4th of July week. It was beautiful and so roomy. I think it will be perfect for your family. 2 queen beds in one bedroom and a king in the other. There was also a pull down beds in the living room!We had two preferred rooms at POR booked. ( DH, me, 4 littles), I called when my final payment was due and asked what happens since POR is closed. The CM said I would be moved and price protected. They came back with two standard rooms at CBR telling me there would be no additional costs!! I asked if I might receive a refund on the difference since I had preferred rooms and was being moved to standard. I was hoping to simply get two preferred rooms at CBR. They put me on hold again and came back giving me 2 bdrm villa at SSR!! We have never stayed there and I am really excited!!! although it would have been really cool to stay on the skyliner the full kitchen and extra room will be really nice too!! I guess Disney really wanted to keep my money!!!!
