I booked our summer AKV trip on the website at about 10 months out. (2 seperate ressies: a 2BR for a week and a 1 BR for 2 nights.) I got the confirmation the next day. Super easy. We eventually swapped the 2BR week to BCV, but kept the 2 nights at AKV. (When I swapped to the BCV, it was on the phone, day by day.)