We’re coming to the Fort on May 4th, and planned to stay until the 15th. My guy had a last minute change in his vacation days, and was able to add two extra days. So, I went to the website to see if I could expand our reservation until the 17th, but according to the site, all sites were booked except for the most expensive premium site. Disappointed, I kind of gave up, but my husband urged me to give reservations a call. I figured it wasn’t going to change anything, but it wouldn’t hurt so I gave it a try.
To my actual shock, the very chipper cast member said that of course, I could have those two extra days, so I booked them. I haven’t gotten an updated email, but the extra days are showing up in the app (she did say it might take a bit for an email to show up). So far, my confirmation number hasn’t changed, but I don’t know if it’s supposed to. This isn’t the first time the webpages have been either incorrect or not sufficiently updated. Anyway, I think after this I’m not going to totally rely on Disney’s online reservation system.
Just thought I’d post a heads up of what my experience with the Disney website has been.
To my actual shock, the very chipper cast member said that of course, I could have those two extra days, so I booked them. I haven’t gotten an updated email, but the extra days are showing up in the app (she did say it might take a bit for an email to show up). So far, my confirmation number hasn’t changed, but I don’t know if it’s supposed to. This isn’t the first time the webpages have been either incorrect or not sufficiently updated. Anyway, I think after this I’m not going to totally rely on Disney’s online reservation system.
Just thought I’d post a heads up of what my experience with the Disney website has been.
