Rental car hidden fees ?

I own a car rental franchise in the state of Virginia. I will tell you what I know. When renting a vehicle there are always two seperate issues to deal with regarding coverage.
Liability is the first one. Liability is what takes care of auto damage or bodily injury caused to other person(s). Each State has its own car rental laws when it comes to liability issues. Some States are "Primary" meaning that if a renter was responsible for causing an automobile accident in a rented vehicle then the car rental company's own liability policy would go "first" and the renter's auto policy would kick in "second" if needed. Other States are "secondary" meaning that the car rental company's liability insurance goes "second" if needed and the renter's goes "first". Then there are states like Florida and New York that have "vicarious liability" laws which just get nasty. To make matters more confusing if someone were to rent a car in Georgia, drive it to Florida and then cause an accident, then Florida's rental laws would apply.

Most policy holder's auto policies will cover them for liability while they are driving a rented vehicle. I have run into a few rare situations in which the policy when written excluded rented vehicles. If you are not sure you should call your insurance company and ask this question.

If you do not have an auto liability policy, and you want to drive a rental car then you will have to purchase Supplemental Liability Insurance (SLI) from the car rental company. If you are covered by your auto policy then the only reason I would purchase SLI would be if I were going to be the driver of a large vehicle carrying a bunch of other people's kids. Supplemental Liability is always going to be 'second', no matter whether it is the renter's insurance that goes "first" or the car rental company's insurance that goes "first".

As far as purchasing coverage to cover the rental car, every Visa logo credit card (NOT CHECK,DEBIT CARDS) has free rental damage coverage. If the Visa cardholder does not have collision on their own policy then this Visa coverage would go "first" and cover all of the damage up to the value of "most" vehicles. If the renter does have collision coverage then the visa coverage would simply cover the renter's deductable. Other cards that have this benefit that I know of are all Amex, Gold and Plat. Mastercards and all Discover cards. (The card holder has to be listed as a driver on the rental contract and the card has to be used to pay for the rental.) There is never a need to purchase the rental company's collision coverage unless you do not carry comp./collision on your own policy. And then there are some people who buy it just because they don't want to chance having any claims filed on their own policy. Note: Credit card coverage does not cover liability, it only covers damage to the rental car. I hope this helps.
 
katboferguson said:
As far as purchasing coverage to cover the rental car, every Visa logo credit card (NOT CHECK,DEBIT CARDS) has free rental damage coverage. .

I don't think that is correct. I think every Visa GOLD or Platinum card offers the rental car coverage, not the regular Visa Card.

But the best advice is check with your credit card company and check with your insurance agent.

I used to work in the Rental Car industry, back when a rental cost $17.95 a day, and full auto insurance cost $2 a day extra, and full medical $1 a day.
Insurance rates I have soared. I managed to get a rate of $17.95 a day from the Hertz website for a full size car at Houston airport (IAH), and they wanted $12.95 a day more for the insurance. I caught them at a slow period, their lot was full when we picked up the car. The same car 5 weeks later was $69.95, there were just 4 cars on the lot.
 
katboferguson said:
...There is never a need to purchase the rental company's collision coverage unless you do not carry comp./collision on your own policy...
Actually, this is not true. I just switched insurance companies and my old insurance company, Affirmative Insurance, did not provide comprehensive and collision coverage on a rental. Only liability. (which is not enough) And I carried comp./collision on my policy.

Bottom line here folks, check with your insurance agency first then the credit card company to see if they offer this coverage. If not, save yourself a huge headache and just get the rental company coverage. Dont ever drive without insurance.
 
It used to be that just Plat. and Gold visas had the rental collision coverage. This was recently changed. Now they all do as long as the card is not a check card or a debit card.
 

G00fyDad said:
Actually, this is not true. I just switched insurance companies and my old insurance company, Affirmative Insurance, did not provide comprehensive and collision coverage on a rental. Only liability. (which is not enough) And I carried comp./collision on my policy.
I think Katbo's point was if you use a credit card which provides coverage, then you don't need to worry whether your auto insurance policy covers it.

Thanks, Katbo, for the info. Go Dukes! (JMU '80).
 
katboferguson - Thanks for the great explaination from someone in the know!

For those that "disagree" with his "bottom line statement" read his entire post because that is where the "reality" lies.

My bottom line: check with your insurance agent / company BEFORE you leave on vacation.
 
We have a basic VISA through our SECU---I am NOT sure if it covers insurance---I AM SO GLAD I clicked on the link the young lady JollyHoliday, posted ref to getting ripped off! I HATE companies that do stuff like that! I just assumed (you know what they say about that) that when you rented a car, insurance was not something you had to worry about---duh---as you can tell, I've NEVER RENTED a car---so when I make my ressie---I also need to find out if one-my personal policy in my home state will cover the insurance and two-if I have an option on my credit card that does???? WOW---I am one of those folks that freaks out when I get somewhere and find out that we are facing "unexpected" charges---I hate that! It can really mess up a trip---thanks EVERYONE---you all just helped me avoid a problem! I love this website! JollyHoliday, I am sorry that happened to you, but I for one, would not chalk it up as a bad experience, I would KEEP writing until I got some satisfaction from that company! I am not one of those pushy hateful people that causes a "scene" at every unexpected obstacle---but that was a LOT of money---especially when you weren't expecting it, and let's face it, I think that Disney World is the MOST awesome place on this planet, but unless you are wealthy and it doesn't matter---you have to watch your spending and the cost of things...you can drop a BUNDLE there and not really realize it!
 
I know the LL Bean Visa provides full coverage on car rentals.
 

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