PrincessKsMom
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- Joined
- Feb 9, 2008
- Messages
- 12,268
I once had a drink thrown at me while working at a counter service restaurant at WDW over this very issue. The guy ordered a "coke," so I rang up a Coke and when the person handed him the drink he was LIVID. She was from AZ and I'm from Chicago, we were dumbfounded. I apologized, stating that I thought he had ordered a Coke. He replied that he did. So I asked what the problem was? That is when he launched the drink at me, just threw it right at me. He was ranting how I was so rude not to ask what kind of coke he wanted. I just stood there shell shocked because I did not get it at all. Other CMs had got a manager and they dealt with it. The other girl and I kept asking him to just tell us what drink he wanted and we'd get it, no problem, but he was so unbelievably angry.
Another guest, who witnessed it, was from Tennessee and explained what happened.
There is NO excuse for behavior like this. I hope they booted his butt out of the park.





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