Refundable onboard credit

[ozliz]

we just got off the Magic in Copenhagen and realised I should have asked guest services before we debarked but too late now. My question is, if you had extra prepaid (refundable) credit on your shipboard account do they automatically process a refund or do we need to make a phone call. Information indicates it will go back to the original form of payment which is fine as that was a credit card but I've no idea how long that takes. We missed our stop in Geiranger so have extra credit as those excursions were refunded back to our account.

Cheers

 

[Dug720]

Any refunds have always happened automatically. Mine have been to Disney gift cards and it's been pretty immediate.

 

[diznymom]

They will refund the OBC to the last form of deposit. We used gift cards, then used our bank account last. Our refund was to our bank account.

Others have used all gift cards and the refund would be back to the gift card. So, always save your gift cards.

 

[ozliz]

Great. Thanks. I'll keep an eye on the credit card and hope the refund happens soon.